ripsan

Hello, Now VirusTotal has changed the status of my website to Clean on Kaspersky vendor. Your collective efforts, expertise, and dedication played a crucial role in rectifying the problem and restoring the reputation of my website. Your prompt and thorough responses to my inquiries demonstrated a commitment to exceptional community support. Thank you very much who helped me to solve this problem @Flood and Flood's wife @Berny @harlan4096

Hello, Yes, dear VirusTotal cannot do anything with your analysis. That's why I contacted you. Now 2 vendors are replied, that they will take action for my issue within 24 hours. I am waiting for the other vendor's reply. Can you clarify for me that I have to subscribe to a plan, in order to report the false positive? If yes, which plan should I subscribe to? and after subscribing to a plan and reporting the issue, the issue will be resolved? Because we can be 100% sure that our website doesn't contain any Phishing content. If it contains why your engine didn't detect any of the issues before the virus attack. Our website running for more than 2 years without any issues. Now the old website has been removed and rebuilt from scratch. Thank you.

Hello, Dear, I don't have any friends who have an active subscription. How can I remove my website from VirusTotal? Because my website doesn't have any Phishing content. We are running this website for more than 2 years without any problem. The issue started when our website got attacked by a virus 3 months ago. When we know that website is in critical issue, we deep scan the local computer and hosting and removed all unwanted junk before rebuilding the website and we rebuilt the website from scratch. Now the website doesn't contain any single thing from the old website. Also, we are not providing any free software, our main goal is to help Marketers by providing paid software for those who want to make their work automated. So we have a wide range of software for every type of marketer. Please help me to remove the false detection. Thank you.

Hello, Thank you for your response. Yes dear, currently submitted 7 vendors for false positives today including yours. So what can I do now? Thank you.

Hello, Thank you for your response. But I am not using any of your applications on my PC or anywhere. I want to report the issue that my website detected as Phishing in Virustotal from your Platform. So in this case can I still report the False Positive as a guest? Thank you.

Hello, I hope this message finds you well. I am writing to bring to your attention a false positive detection issue concerning my website. It has come to my attention that your antivirus engine is flagging my website as phishing, despite thoroughly cleaning it and ensuring its security. I want to emphasize that I have taken all necessary measures to remove any traces of malware or malicious code from my website. After detecting the security breach, I completely rebuilt the website from scratch, leaving behind no remnants of the previous compromised version. Additionally, I have performed extensive malware scans using reputable tools and have implemented robust security measures to prevent any future attacks. However, despite these efforts, my website continues to receive a high detection score on VirusTotal and other security scanners. This false positive detection is adversely affecting the reputation and functionality of my website, causing inconvenience to my users and damaging my online presence. I kindly request your immediate attention and assistance in investigating this matter further. I would appreciate it if you could review the security status of my website and correct the false positive detection. Providing me with information about the specific detection and any steps I can take to rectify the situation would be greatly appreciated. VirusTotal Report Description of Steps Taken Deep scan the local computer and hosting and removed all unwanted junk before rebuilding the website. Remove the complete website and Rebuilt from scratch. Now the website doesn't contain a single thing from the old website. Protected my website with future attacks with correct systems. So still our website doesn't have any malicious things, Also we are not providing any free software, our main goal is to help Marketers by providing paid software for those who want to make their work automated. So we have a wide range of software for every type of marketer. I understand that you receive numerous requests, but I am confident that this false positive detection can be resolved with your expertise. Your prompt attention to this matter is crucial, as it directly impacts the reputation and operation of my website. Thank you in advance for your cooperation and understanding. I look forward to your positive response and a swift resolution.