RichardM

Done. Thanks Very much for what you have done. Will let you know what happens… Richard

Sorry … actual answer … maybe.

It is hard to say as I usually use desktop PWM and rarely the IOS version. Also time goes so fast!! What have you found..? I noticed a common Exception type/subtype in both logs .. Another thing I think I have noticed is that some entries appear to simply disappear or get re-indexed, appearing on another search, as I watch! Odd. PWM is not the most robust of apps.

Please provide iPad operating system version? Find the software version on your iPhone, iPad, or iPod .. 13.2.2 (as KPM is crashing on both devices), may I have the “other” device Report as well please? Done When did KPM last run successfully on both devices? At least a few months ago. Thinking back to when KPM began to “crash”, what took place in the preceeding 24hrs? Any hardware, software, network & or environmental changes? Anything at all? ..Too long ago to remember. Thanks for your help.

Please tell us: iPad operating system version? .. Latest, just today. Where is KPM sourced from? .. You, via Apple Store. How else? When KPM “crashes” on either device, are there any visible errors? If “yes”, may we have images please? .. It crashes and closes. That is it. In iOS logs, are any errors recorded? Can you export the device logs (as .txt) & attach please? .. Done Has KPM ever run successfully on either device? … Yes. Is KPM licensed”? If “yes”, have you raised the issue with Kaspersky Lab Technical Support? .. How could it not be licensed? Or do you mean Paid version? Yes it is a paid version. No, I came through this forum first. I assumed that as it is very very likely to be a systematic problem (crashing on both iPhone and iPad) then it would be widely known about. Regards

I have exactly the same problem.. iPhone Xr IOS 13.1.3 Password Manger would have upgraded as available.. This also happens on my iPad. Opens and crashes. Have reinstalled X 2. Obviously no better. Help please.