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RichardChilds

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  1. I had the same alert today again. Up to the max with work so will reload the programme at the weekend and let you now how I get on.
  2. Yes, I send this every time - does it automatically update if the bug is fixed? Funnily enough, it's not happened for a couple of days.
  3. MS Windows 10 professional x64 Build 19045 Version: 21.13.5.506 (a) Thanks.
  4. I ran a scandisk last week and again today and all are fine. I downloaded some updates but the issue still persists on start up. No other antivirus/firewall software exists.
  5. Does the Plus Plan have Intrusion prevention and will it solve the problem?
  6. Hi Harlan. The Kaspersky reports section shows no apparent issues - see snapshot attached. Am I looking in the wrong place? Please advise, thanks. Please see attached message I'm now getting on computer start up which has been sent to customer services a couple of times now. This is the only warning message I get. When the Techsmith Camtasia screen recorder crashes, nothing appears from Kaspersky. The team at Techsmith state that Kaspersky is blocking the programme (.TREC) after 15 seconds. The main production software is fine and does not get blocked. Thanks for your continued help on this matter.
  7. Hi Harlan. I'm using the Free version and cannot locate the Manage Applications. Please advise, thanks.
  8. My Kaspersky programme has started to block my screen recorder programme. Every time I use it, it blocks it after 15 seconds. Techsmith, the programme providers, have said that Kaspersky is hitting the .trec recording file while it is being created. How do I go into the programme to manage apps and stop this? I cannot locate that part on the programme. Thanks.
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