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Rabbit_holes101

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  1. 1. Samsung sm-s367vl, android , ppr1.180610.011.s367Vluds6bta1 2. Samsung sm-s767vl, android, ppr1.180610.011.s767vluds6bta1 3. 1.39.0.1667 4. Yes 5. Uninstalled on both, and tried to reinstall. When I reinstalled, both phones get stuck in the setup with "starting Kaspersky safe kids" 6. Already reset the password and I am still unable to change the settings in safe kids tab on the website for the phones. 7. Yes 8. Yes, we still have 424 days left.
  2. In the last few days, I have not been able to change safe kids settings either on the parent app on my phone ( stuck on continous circle of doom saying “please wait, loading data...) or on the website (constantly asks me to log in using my credentials) when I try on the website, it claims the password has changed and I need to log in. when I log in, all it has are my phone id numbers and no way to change the kids settings. My daughter’s phone is completely useless, because kaspersky has shut down her ability to use messages and I have no way to change those settings. What happened to this app? It had its problems before this, but I was able to deal with it. Now it has completely made my kids phones useless.
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