Hello @Flood and Flood's wife,
1. Kind of. I have the Premium version and when I try to log in to my Account the screen comes on.
2. It has been restarted a few times.
3. No, I do not, but I have my passwords.
4. It is the premium version.
5. I installed it with Kaspersky Total Security, but since then I uninstalled and installed it two times because of that error.