Hello, hello,
Herewith some answers to yr questions :
1.- free
2.- Installer Kaspersky 19.0.0.1088 for kaspersky.fr and kaspersky.be
Installer free trial Kaspersky 20.0.14.1085 in English. All three fail to connect.
3.- no patch
4.- Firefox 60.8.0esr 32bits
5.- IExplore 11.0.20
6.- Parallel with this problem, unable to connect to Windows Upgrade, hance to I think that i might be that a malign search engine like Mail.Ru has configured the DNS server addresses in the notebook in order to re-direct and/or block some addresses in order to prevent upgrades or anti-malwares from catching them.
Possibly while my young son connected with online gaming, ...???? Even if apparently innocent games, ...;
7.- only KAV
8.- no. Used a program to get rid of Mail.Ru itself, yesterday, but it doesn't install itself on the computer and the problem is dating from some days.
9.- today ran KAV 15.0.22.0, database 6.08.2019. No threads found. Used it as it is. It was unable to connect to the server to check whether actual.
10.- don't know exactly how to do it on a Windows machine, i am a linuxer. This notebook is for a limited use.
11.- the Free KAV has to be downloaded every time to be updated, i understand. The one i got was a full download. The actual ones are installed thru a Kaspersky installer.
Where are the GSI and Win logs Yu need in the W7 OS ?
I feel the way should rather be changing the DNS servers, but have to know where/how (or, maybe, i am completely wrong ?).
Tks and BRgds