junglee

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Hi, Please provide me some resolution. Waiting for a long time. BR

Hi, Still waiting for your positive response.. kindly update. Thank you

Hi, we are facing the restart\shutdown the systems issue. Kindly help resolve the issues. Kaspersky Endpoint Security for Windows - 11.0.1.90 Thank You

Hi, I have provided you the requested log but there is no response from your end. I don't know why are you silent after giving required logs. BR

Hi KL Team, still waiting for your reply. Please help me out. BR

Hi Nikolay, I have shared the screenshot. Kindly help me top resolve the issue. BR

Hi, Yes it is possible to update from Kaspersky Server. Only its no update from from kaspersky security center group task. Attached error screenshot. Even if i right click on the device - properties- task & try to start any task its no starting giving error. Kindly help to resolve the issue. Thank You

Hi KL Team, We are having some issues with kaspersky console, where we are unable to start any task on system remotely. Before we were able to take the remote location system's console through kaspersky but now suddenly it has been stopped and even these remote location system unable to fetch updates (windows updates as well as third party updates ) from the kaspersky console. Check the remote system is connecting properly with KSC server. 2. Check all the ports are open as well. 3. Apply patch B to the KSC and net agent of the remote system. 4. Create a separate task for that system.still unable to start the update, virus scan task from KSC. attached the GSI log of both system. Please help us to resolve the issue. BR

Hi Kaspersky Team, Please share your expertise input here. As mentioned in the below article that auto upgrade is possible on FDE System. But in this scenario it’s not happening. https://support.kaspersky.com/15265#block3 BR

Hi, I understand it's a community. But you guys are replying & providing resolution to everyone one except me. Is there is separate policy for me. Then what is the purpose of community? So in future I won't post any topic here. Please clarify. BR

hi, Kaspersky team one day gone there is not a single reply from your end. If you don't support or reply my query then what is the use of community. How much time you require to response on a simple query. Thank you

hi, Please provide me the resolution for the above issue. BR

Hi, KSC 10.5.1781 with Patch B Kes10sp2 Kes 11.2.0.2254 unable to upgrade from Kes10sp2 to kes11.2 on a encrypted system. Please find the appropriate logs in the below link: Download link https://wetransfer.com/downloads/93f1dbcc9d2f45af35cb5edc0ed525cd20191203100358/2932c1687fe040776dc84639fb4dc6ab20191203100358/986083 Thank You

Hi, I have already provided you the kes policy along with the KSC version but there is no update from your end. Kindly reply. BR

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Hi, 17 hours gone but there is not a single reply from your end. Thank You

Hi, Still there is no update? Please reply Thank You

Hi, Please update. Waiting for your positive response. Thank You

Hi, Still there is not response from your end. Please suggest what to do next? Thank You

Hi, As we checked, there is not enabled the above said “Shut down device when task is complete” option. Kindly let us know, if you needed any other logs and Please take necessary steps quickly because as of now including one server. Thank You

Hi, Ksc Version -10.5.1781 Attached active kes policy BR

Hi, Kes11 client corrupted after upgrade to the latest version kes11.2.0.2254 KsC 11- 11.0.0.1131 we found that after updating the client application to the latest version (11.2.0.2254) web component is failing. And KSC shows the real time protection as stopped. Attached GSI & screenshot. Thank You

Hi, We have add the new browser extension block policy its not working .Kindly help. Thank you