james_1984

Thanks Oleg, I will try this on the server I installed KS 11 on and see if it helps. Regards, James

Ah right I see, I’ll speak to them tomorrow,/ Is CF10 and CF11 I need or just CF11? Regards, James

Thank you. Sorry, one more question so with the link you sent, is that a updated version of 10.1.2 with the patches the latest included? Regards, James

Thanks Alex, I’’ll do this now. Can I upgrade or do I have completely remove and install the newer version? Regards, James

I’ve only got 10.1.1.746 installed on the server I’m trying it on but I haven't installed any patches. Which patches do I need to install please? Regards, James

Hi Again Oleg, I’ve tested the registry fix on a version 10.1 server and it hasn’t worked for me 😞, it has still been accessed the same day by Kaspersky’s on-demand scan I assume. No one has accessed it for a while but so I’m stumped! Regards, James

Hi Oleg, Thank you for reply again. That’s what I thought on the registry would be, its exactly the location apparent from version number 11.0. Thank you very much. Regards, James

Hi Oleg, Thank you for your reply, yeah seems like a daft thing but it’s causing myself issues when trying to archiving files with our Redstor cloud backup. An article would be great thank you :-), where will this article will be available when its done? Can I use the same registry file for Version 11? Regards, James

Hello, I haven’t tried this registry fix yet on KS 10.1 but thank you for the info. I’ve installed version KS 11.0 on a server recently and I still can’t find the option to preserve the last accessed time stamp, so will the registry work the same for 11?? Apparently, the option is on the workstation version but not the server versions, which seems a bit daft in my opinion. Regards, James

Hello, I've had this issue before i don't know what fixed it and it's doing it again. I have iOS devices and I've installed a profile and then the Safe Browser but when I make any changes to the policy they don't take affect, it just stays in the status "In Progress", it's been like it for about couple of days now. If I try to sync the iOS device on Safe Browser it sync's fine so they are talking to the server but still doesn't make any changes, see attached, it's been working fine. I had a patch update and changed the policy to a "non inherited" policy, originally it was inherited it was but that's the only changes that I can think of. I'm also on KSC version 10.5.1781.

Hello, Yes it's connected to the KSC, I managed to sort it now thank you. It was because i didn't set the Padlock to ON, so it wasn't picking up my amendments, my bad :-(. Regards, James

Hello, I'm in the middle of polishing the policy for the Android but I'm not understanding why the Compliance control isn't working. I've set the password requirement to minimum of 4 (No password is set on the phone) and I've also set the Compliance Control to "Lock Device" if it's not been done within 5 minutes but nothing has happened. Correct me if I'm wrong but I assume this is what it's for? Other settings in the policy I have set appear to be working. I'm on KSC version 10.5.1781 and Android 10.8.0.103.