hamid1038

Hi, @Demiad Thanks for your answer, i do these things but problem did not solved. when i open the “List of up-to-date versions of kaspersky application” dialoge(as you can see below) the KES Plug-in section have not ticked, unlike KES 11.6 stronge Edition. and when i clicked on it,it downloaded and setup started but after that. but after set up ended, as you can see, it did not have tick but status changed to “Installed in Console”

Hi, I have this problem after updating my KSC from version 11 to 12. After updating KSC, update agent from version 11 to 12 and KES from 11.4 to 11.6 , when lient get these updates the status became “Critical” and in “status Description” showed: “The Kaspersky Security Statement is not supported by the policy”. each time I click on Policy, the dialog box appeared to accept use of KASPERSKY SECURITY NETWORK by select radio box ”I agree to use Kaspersky security Netwok” , and after chech this radio box , when i want to open this policy properties, it showed again.