I see this tread is a bit old, but I live the same situation on a 3 days KSK setup.
My chlidren work on Win10 PC, profiles set to block, and when they send a request for more time I receive zero/no notification on my Android KSK app.
The only way to receive a popup, and to allow additional time, is to connect to my.kaspaersky.com, where I receive the request and am able to set additional time.
As alexbergsland says above, it would be much easier to receive and accept the request on an Android mobile phone then on a Windows PC with a web browser on :(
May we have an update on this issue ?
Many thanks,
Regards
GP
By Arch/Windows I meant Arch Linux and Windows 10, I dual boot them on the same machine. As I use the console from the browser that should not matter.
The time requests are sent from my kids computer with Windows 10. That is where they are sometimes asking for more time.
I want to receive them on my Android phone as I am always close to it, but not always close to my computer and certainly not always logged in to the Kaspersky site.
All notifications are allowed for Safe Kids on my Android phone.
As I wrote earlier I do get reports on the phone, those are showed as notifications (like “Child A has tried to access a forbidden site” or “Child’s device was blocket: time limit was reached”.
But I do not get requests for more time (which they are asking for on the Windows machine).
child request for extra time
in Kaspersky Safe Kids
Posted
Hello,
I see this tread is a bit old, but I live the same situation on a 3 days KSK setup.
My chlidren work on Win10 PC, profiles set to block, and when they send a request for more time I receive zero/no notification on my Android KSK app.
The only way to receive a popup, and to allow additional time, is to connect to my.kaspaersky.com, where I receive the request and am able to set additional time.
As alexbergsland says above, it would be much easier to receive and accept the request on an Android mobile phone then on a Windows PC with a web browser on :(
May we have an update on this issue ?
Many thanks,
Regards
GP