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Guardián X

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  1. Hello, When I input my KTS license, your site told me “something went wrong” Do only the KTS license bought from USA have the eligibility to renew? The license is the one you get from my kaspersky or you can also get it from the antivirus already installed as the tutorial says on the renewal page, I think what you are entering is the license key and that is why it gives an error, that is what happened to me. Thank you. But there in only one option to renew KTS on the website after inputing my key Yes, the same thing happens to me, it is what I mentioned above and they recommended me to contact support.
  2. Hello, When I input my KTS license, your site told me “something went wrong” Do only the KTS license bought from USA have the eligibility to renew? The license is the one you get from my kaspersky or you can also get it from the antivirus already installed as the tutorial says on the renewal page, I think what you are entering is the license key and that is why it gives an error, that is what happened to me.
  3. I have a question, I tried to renew my KTS on the renewal page of kaspersky usa but the KTS appears again, do I have to wait for kaspersky plus to appear as a renewal or should I just buy a new license of kaspersky plus for 1 year and communicate to support to become a Kaspersky plus license for 4 years? since I have a KTS license for 3 years
  4. Is there no alternative to migrating to the new products by chance? Because at least in my case I don't use safekids, therefore I don't care if when I renew they give me a license for it for one year, the detail is that the possible renewal for 1 year for 3 devices is more expensive than what I it cost at the time 3 years of subscription for 3 KTS devices. I consider what kaspersky did this time with KTS users to be a joke
  5. Wow 🤤 , I can add more years even if I already have a 3 year subscription? I'm surprised that I bought it in November thinking that I could update for free, by that time you could see betas of the new versions.
  6. 1. Does this update have any cost? 2. Can I update with the same license I bought or do I have to renew it?
  7. Hello, I have been a kaspersky user since November 2021 and I bought a 3-year KTS license for 3 computers and I would like to know if I can migrate to Kaspersky plus or kaspersky standard for free once I buy the 3-year license, thinking that soon it was going to update to the new versions, but seeing the topic about the new versions does not indicate that KTS has any successor to migrate for free. My question is, will it be possible to migrate from KTS to kaspersky plus or standard for free? If you can migrate for free, how can this process be done?
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