genlab

nothing shows up on scans, there was incoming ips to my laptop that when I ran an ip search there were comments on the ips saying they were being used by hackers and are malicious. My galaxy phone has max security settings i have it set to not be able to download anything without confirmation but downloads still come through. Im being targeted by hackers they know how to get around all of this

thank you for you reply, the devices do not show anything on scan, I have deleted the xbox accounts. But the xbox account were not where the problem started. Have they downloaded something onto the system apps on a device that will go undetected and are using that to gain access to the network and to other devices? how do i solve this?

Please guys I need help

its security type is WPA2

I have just got kaspersky yesterday. Everything seems fine, the phone does not show anything even after a scan. I apologise as there probably is a solution somewhere in the forum but its more complicated than that. how have they got access to my phone again? I presume they must have control over our entire network and every device . this has gone on for over a year.

I'm sorry I do not know what that means

Thank you for the reply, we completely changed our internet not so long ago with a totally different internet provider

Thank you!

Hi I have been targeted by hackers, who seem to have access to phone even though I got a new one, and also know what Im doing on xbox. how are they doing this no scans show anything. I think they are masking theyre Ips with ones simialr to mine to make it look like nothing is out of the ordinary. have they compromised my network? what do I do? I have depression and anxiety and all of this has left my very unwell. Any help wpuld be great thanks.

how do I connect with support chat, Im a premium user and it keeps sending me to a page where it is telling me to buy premium. thanks for any help in advance