Thank your for your answer I update Kaspersky Security Center server to version 12 on server, on host I update Network Agent to version 12, and Kaspersky Endpoint to version 11.5. on pc I still have the problem, when I login with xxx user name in inventory its still inactive, I try to remove xxx user profile from windows 10 registry, and remove old profiles for KlNagSvc user I try login with another user(on the same computer), in Kaspersky inventory repot I found it active, and fount participant name correct. I try to login with xxx user name in inventory its still inactive,