FreakErn

Sorry, but this is unacceptable for a product i pay for. We have 15 (!) Kaspersky licenses… four phones, six computer, even my virtual machines have their own licenses. I am software developer and if i would tell my colleagues/customers “it’s not unknown feature x does not always work as expected” i would INSTANTLY loose my job! And if i keep thinking… well, when the parental control software may not do its job correctly what if the antivirus software sometime does not recognize the virus i am infecting me right now? No! Unacceptable. Imagine a Car manufacturer may some day say… well the airbags work, but it’s not unknown they do not trigger… or it’s not unknown the brakes do not stop the car entirely... What the ****. I can’t believe you wrote that. There are a lot of parental control and a lot of antivirus applications. Thanks for this enlightening sentence.

It’s a bit unclear, please help us, so we can try to help you, it sounds as tho you’re saying, at some stage, KSK is accurately monitoring/reporting the games and then, after a period of time, KSK stops doing that, is that correct? Thats correct! In KSK, Application monitoring, which games cannot be seen → please provide a list, we’ll test? Currently these: Star Wars - The old Republic (Steam) Sea of Thieves (Steam) Jurrasic World Alive (Epics Game Launcher) Also, it always helps us if we know, the device OS & version & KSK version, see tutorial by @Danila T. Computer1: KSK: 1.0.5.7353(h) KTS: 21.3.10.391 Windows 10, no Updates available Computer2: KSK: 1.0.5.7353(h) KTS: 21.3.10.391 Windows 10, no Updates available Is KSK Premium or Free?I wouldn’t be that angry if i would use a free version… Premium! I don’t know if it makes any difference but the kids Launch their Games by using the Desktop Shortcuts. For a Steam Game the Executable path is something like this: steam://rungameid/1172620For an Epics game Launcher game it is something like this: com.epicgames.launcher://apps/373a4372c20540aca7fdd880d27fa49a?action=launch&silent=trueThanks in Advance Kind Regards Dave

How on earth is it possible, a application that tracks applications ignores games? Isn’t this Software to monitor a Child? But before this entire post gets deleted because i am so angry… my Problem… I have two kids, both 13 and 14. Kaspersky Safe Kids running on both windows 10 Computer. The Application Tracking is basically working. I can see they have had to use Enpass to log in into their games , they used Steam to launch their games, BUT THE 2 HOURS OF GAMING ARE NOT IN THE TRACKING!!!!!!! ?????? What do i have to do ALL of their Games get tracked? Do i really have to reinstall the entire Safe Kids stuff because of these stupidities? This happens almost every Month. Steam installs a Update and the game gets no longer tracked. So ridiculous. Every time this happens i plan to not longer use Kaspersky but with this whole corona ********, i think… Well, i guess this was a one time thing. But now it was the SIXT time, this happens. So now, i wan’t a “click here, click here, click there” kinda solution… How to solve this?

Oh… i see… Categories cannot be time limited… From my perspective this makes absolutely no sense. I’m sorry to say, but then i need a different System to manage time limits for my kids. I need to Cluster Games, Social media, Movies and time limit each of them. Maybe Movies and Games are some kind of “Multimedia”. Thank you very much for your response!

My son just installed the Game Jurassic World Evolution and it is recognized in Kaspersky Safe Kids as “Unknown” Category. So how can i change the Category of an Application so the limitation on time works as expected? Yeah, of course i can set a limit to that application, i know that. But 2h on one game and 2 additional hours on an other game thats in the correct category is not the same as 2h per day gaming.