FC Sistemi

I've found the solution. The scan activity was set to run "while the pc was unused", so it went suspended any time the PC was in use

Kaspersky Security Center 13.2.0.1511 Kaspersky Endpoint 11.7 I often find the clients in a RED or YELLOW status because the "virus scan not executed for a long time". The virus scan Activity is scheduled weekly, but when I look in those machines status, I always find it "suspended". Why this activity goes in that status and how can I correct this behavior?

This error appears when I click on “send heartbeat” from one of those PCs:

Nothing to do. I’ve tryed to user klmover as explained in that post, The command seems to work, the log reports “all ok”, but the error persists and the client doesn’t reach the Security Center

You can share the printscreens here 🤠 Printscreen translated from italian (in bold, the only error I’ve found): ----------- Starting utility 'klnagchk' ... Checking command line options ... OK Basic library initialization ... OK The current device is 'PCCLIENT.DOMAIN.local' Network Agent version is '12 .2.0.4376 (12_2) ' Reading settings ... OK Check your settings ... OK Network Agent Settings: Administration Server address: '192.168.1.11' Use SSL: 1 Compress Traffic: 1 Number of Administration Server SSL ports: '13000' Number of Administration Server ports: '14000' Use proxy server: 0 Administration Server certificate: available UDP port open: 1 Number of UDP ports: '15000' Synchronization interval (min.): 15 Connection timeout (in seconds): 30 Send / Receive Timeout (in seconds): 180 Device ID: 3592288b-61a1-46a9-86c3-d355e6c8adec Attempting to connect to the Administration Server ... Transport layer error connecting to http://192.168.1.11:13000: SSL authentication failed, certificate invalid or out of date. Attempt to send an ICMP packet to the Administration Server Sending ICMP packet 192.168.1.11 [192.168.1.11] ... OK Sent = 1, Received = 1 Attempting to connect to Network Agent ... OK Network Agent is running. Receiving Network Agent Statistics ... OK Network Agent Statistics: Total number of synchronization requests: 0 Number of completed sync requests: 0 Total number of synchronizations: 0 Number of synchronizations performed: 0 Date / time of the last sync request: 11/26/2020 10:31:27 GMT (11/26/2020 11:31:27) Basic library deinitialization ... OK ----------- From client, if I try to open both http or https sites (with both 13000 or 14000 port) it asks for a certificate. It never happened before and, in the same company, I have other 3 clients working perfectly and 3 clients with this problem. All clients have the same Windows version

Hi everyone I’ve installed the new Security Center 12.2 to which I connect via the web interface (the snap-in doesn't work, and I don't know why). I also reinstalled the new Network Agent on all clients, yet some of them are still uncontrollable. The console tells me that no Network Agent is installed and even repeating the installation, or even disabling the firewall, the result does not change. What am I doing wrong? The clients are all Windows 10 2004