Hi, Please find my answers below. 1/ Yes, it has been powered off and on 2/ Whatsapp is there on the iphone, however you cannot open it from the icon, just from the App Store - only there you have the “open” button. However, when I try to do this, I get the following message (German): “Einschränkungen aktiviert Manche Apps, Funktionen oder Dienste werden nicht angezeigt bzw. könnten nicht benutzt werden, wen Einschränkungen aktiviert sind. Deaktiviere sie, um diese App zu benutzen” Perhaps it is important to mention, that there are also the iOS Parental Settings active on the device. However there was no issue with Whatsapp before installing Safe Kids. Can it be because the Whatsapp is from 16+ and my kid is 10 years old? If yes, how would I define an exception in Kaspersky for this? 3/ yesterday evening 4/ iphone 7 with iOS 13.1.1 5/ Not sure where to find it …. Under MyKasperski → Kids → Applications there is no list but the general info that it will block the apps as per iOS settings and then there is a following text next to the my kids device: “Für iOS-Geräte ist nur die Option "Apps nach Altersbeschränkungen blockieren" verfügbar. Anwendungen, die als nicht altersgerecht gelten, werden auf dem Gerät des Kindes verborgen.” However, as mentioned - before whatsapp was working fine, even with the iOS parental settings. Just after installation of Safe Kids the issues started. Please advice, damucka
