bm100

Did you get anywhere with this? Mine does exactly the same since updating. I have been in touch and sent various logs to Kaspersky but think I'm going to have to switch from Kaspersky - thankfully I've only got a few weeks left of my subscription.

It's INC000015752005.

@GLombardiDid you get anywhere with this? I have had the same issue, I've sent mutliple logs files to Kaspersky but got no solution. I'm thankful that I now only have a few weeks on my subscription. I'm currently using over 10% of my battery every 10 minutes!

Did you get anywhere with this? Mine does exactly the same since updating. I have been in touch and sent various logs to Kaspersky but think I'm going to have to switch from Kaspersky - thankfully I've only got a few weeks left of my subscription.

Thank you for your detailed reply. I hope that I have now got it sorted correctly. I’ve added the activation code for the product I have just purchased to the “reserve activation code” space within the app on my device (as per the picture below). Will I need to do that on all 3 devices, or will the software on the other two devices “know” and then remain active beyond the upcoming expiry date? Moderator note : Key masked

I currently have a Kaspersky license for 3 devices (1 x Mac, 2 x windows). The license expires in a couple of weeks. If I buy a new product as a new customer, it is far cheaper. Will I be able to do this, then just type the activation code into my current product so that it renews for a cheaper price?