yes they did respond at 9:30 am By that time I had already seen your Response about it being Fixed! and found out for Myself On a More Positive Note - I have just had an email from Support saying it will be Down tomorrow morning for 15 mins! Which is a 1st - as in the 1st time we have been Pre-informed of an outage! I only posted in here initially to see if other customers were affected - as Intially Support thought it was just Us and the browser I was using! But thanks for your responses they are appreciated!