Billhwang163

Nikolay arinchev hello, any progress? thanks

Thank you, here is the log file.

Nikolay arinchev could you please tell me how to export the GSI log?

I did another test of Create Installation Package but download error Tried download the files by IE again, still successfully.

Yes, only relates to flash player, no any others.

I successfully re-run the download task as shown in below, then re-run the update task, but still the same issue.

Nikolay arinchev yes the same file, I copied the URL from KSC as shown in the screenshot. Thanks

Konstantin Antonov thanks for your attention, our version is Kaspersky Endpoint Security for Windows (11.1.1).

Hello, Recently we have an issue when run the "Install required updates and fix vulnerabilities" task, most of the new application updates could be updated successfully, but the Adobe flash player with the "signature mismatch" error as shown in the screenshot. I can manually download the files (install_flash_player.exe) by IE and Firefox on the KES server. Does anybody has the similar issue? thanks in advance for any comment.

Dmitry Parshutin it works well, thank you very much! The abc.exe is still in the folder, but cannot automatically run anymore and no more warning information from KES.

Hello Dmitry, Thanks for your support, and could you please tell me the detailed step of how to add it to untrusted group?

Hello, We have a necessary application installed on many PCs, everything is OK but it pops-up the news or advertising several times a day, then we found the solution is just remove the "abc.exe" file under the installation folder, but it will be installed again every time do the updating. What I expect to do is let KES 11 delete or isolate it like doing for a virus file, is it possible? Thanks.