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Thank you. I am going to attempt to up grade to KSC13. I am just learning this. You are saying that I need to post questions to the KSC13 thread? Thanks.

It turned out that the install package had completed. It was just something wrong with the interface. When I clicked cancel, it showed that the update had completed. Thank you.

I am using kaspersky security center 11. I am trying to install the endpoint protection on a server. The install keeps getting stuck while downloading. What can I do to fix this problem? Any help will be appreciated. Thank you. Screen shot included.

Sorry for the delay. I was able to find the activation key. The information you gave me is very helpful. Thank you very much.

I am installing Kaspersky security center 11 for the first time. The instruction video says activate kaspersky with a key file. I do not have a key file. After I purchased the product, I was issued an activation code. How do I obtain a key file? Can I use the activation code? Thank you.