0icecream501

So I chatted with customer service, they wanted to remote desktop into my computer or have me send some script from my computer to diagnose the problem. That just sounds like a lot of work for me. I guess I'll just use a different VPN provider. Thank you though for your help. Hope this gets fixed in the future, so I can use the product on my Mac.

I've been having a lot of issues with my VPN on macOS Sonoma. Can't connect if I have my Kaspersky antivirus installed. Once I uninstall the antivirus (the reason I purchased premium), the VPN works, but the kill switch definitely does not. It may be that my macOS Sonoma is too new for Kaspersky's VPN to run properly, but I'm not 100% sure.

1. I understand now, Kaspersky VPN may not be ready yet for the new macOS Sonoma. That could be the issue. Sonoma may be too new. 2. Yes, the VPN will literally only connect if I have the antivirus removed from the system. (the kill switch still doesn't work though) 3. I uninstalled Kaspersky Internet Security / Security Cloud because it was the only way I can get the VPN to work (without kill switch enabled, the kill switch says it's on). I have the subscription, but I really wanted to try the VPN since my Mullvad subscription ran out. 4. I'll contact customer service. I'll share the outcome with the community if it gets resolved.

@Flood and Flood's wife 1. My mac meets those requirements. 2. My kill switch is and was turned on 3. I read on this website, if I have Kaspersky Internet Security / Security Cloud on my machine I cannot use the VPN with kill switch activated, it's a common issue they blame on Apple (my source is from this website link below). So, I tried to disable kill switch, that didn't help me connect to any server. After installing/reinstalling both programs, it still would not let me connect. Until I deleted the antivirus which finally let me connect. (kill switch still didn't work). 4. I have reinstalled both programs many times. Reconfiguring most settings as well. This literally took me all day. The VPN is fixed (with exception to the kill switch) because I keep the antivirus portion uninstalled. https://support.kaspersky.com/KSDE/Mac2.11/en-US/166932.htm

Edit #2 (To clarify): Before I uninstalled the antivirus, I turned the kill switch off. Even then, it still had a lot of trouble connecting to any server.

I purchased Kaspersky premium antivirus, and I wanted to use my Kaspersky VPN that is included. This VPN is giving me some serious issues. First Issue: The VPN didn't even work when I first tried connecting it. It turns out (from reading support), if you are running macOS and you have Kaspersky Internet Security/ Security Cloud installed, the kill switch won't let it make a connection. That took me HOURS to figure out. Anyway, I uninstalled the antivirus portion (which is the reason I bought the product) which then led me to my second major problem. Second Issue: After uninstalling the antivirus, I can connect and use the VPN, but the kill switch DOES NOT WORK. The VPN disconnects when I am away from my laptop, and my IP Address is exposed. This is a major issue, I feel, coming from such a reputable company. The only piece of software I am using on my Mac from this company is the password manager at the moment, and I am seriously considering changing that. Conclusion: We should be able to use the kill switch with our premium and plus antivirus (Other VPNs let me do this) on our Macs. If the kill switch cannot be fixed, at least give us a SOCKS5 server or something so we can actually use the VPN without leaking our IP address the way it is intended. Kaspersky, you guys have a great antivirus, but I am seriously bummed since I purchased Premium when it is giving me issues using it with the VPN. 🙁 EDIT: I am running macOS Sonoma