I have been connecting with support for almost 3 month now with no solution. They simply said it can't connect to my internet provider. The things is, it is okey and fine before the migrate happened. They give solution of having to have different WIFI connection, hotspot and such. for me it is unacceptable. My ethernet connection is stable and can be used with VPN before the migrate happened. Now it keep looping to find internet connection while i can do other thing well with my ethernet stable connection. And I am a kaspersky plus user means i have premium and unlimited but useless for 3 month now.

Hello， Chrome 插件的话，目前在国内需要翻墙才能安装。

Hello， 这个程序检测到 挖矿程序（Convagent） 的基于 基因gen 签名 的检测特征。这个安装程序中 YuelunBooster.exe 的可执行文件包含这个特征。我个人认为这个误报的可能性很低。

Hello， 我从这个截图里面看出，你从 test 更新源更新过产品。请勿从 test 更新源更新产品，test 更新源的威胁数据库不是最新的……

Hello， 请下载安装卡巴斯基产品的最新版本：https://forum.kaspersky.com/topic/社区发帖前必读！-25440/#comment-109042

Hello， 不能，卡巴斯基无法提供端到端的过程性保护。

@mrx78 There is no Kaspersky Total Security, v21.23.6.614 - READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, by Kaspersky Danila T. Is 🔲Inject script into web traffic to interact with web pages - checked OR unchecked? Collect & submit console & HAR logs with the request below, read: How to collect console and HAR logs. Reach out to Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select Email, select (your) Kaspersky software from the dropdown list (A), then fill in the template as shown, include a *detailed history*. Support may request logs, data & traces, they will advise you. *Note - don't use the AI-bot to submit the case* Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

Hello @chavs_uk, Welcome! We were going to provide a process to proceed with this, we've spent hours documenting - however, testing it, it doesn't work. The 'recommended' documentation -> Remove Kaspersky Safe Kids for Android from your child's device & the *actual* process are as different as chalk & cheese which is telling (ioo). Please reach out to Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts -> select Email, fill in the template as shown; include a *detailed history*. Support may request logs, data & traces, they will advise you: *Note - don't use the AI-bot to submit the case* Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋