Hello @Daywalker_27, You're most welcome! Thank you for posting back & the information! Have (you) recently changed anything about the configuration for the web-portal & is this a *new* issue OR has it always existed? In the browsers, have all cookies/history for linksys* OR 192.168* OR 10.0* been removed? In Kaspersky Reports, are there any errors OR alerts related to linksys* OR 192.168* OR 10.0*? Please provide the *full* W10 OS Build number, in Windows Search, type WINVER, select the WINVER app & post back the information shown please? Has a full router reset been done - including -> first powering OFF the PC, disconnecting all connections from the PC to the router; powering OFF the router by using the power button - do not do this unless (you) have the router password. Please post back? Thank you🙏 Flood🐳+🐋

Добрый день. Обратитесь в техподдержку. На форуме эту проблему решить нельзя.

Здравствуйте! Та же проблема. Живу в России, язык операционной системы русский. Купил Касперский Plus, в профиле Касперского стоит Россия. Пытаюсь прикрепить новую подписку пишет пишет не правильный регион. уже неделя после оплаты прошла, а я из-за этой заморочки пользоваться защитой не могу. Еще при регистрации на сайте меня касперский автоматически переключается на английский язык в домене .com Помогите.

安全软件经常拦截我们国家的一些网站，导致很多网站我无法访问，我应该怎么去设置软件避免这些问题？

Well I did the uninstall, shut down and figured I'd check if I can get into my web portal, still no go. So I reinstalled KTS after starting my PC back up and I'm still unable to get into the portal. I have no idea why I can't log into the web portal when my PC still has access to the net or why I can enter web portal from my cell but not the PC. After uninstalling KTS and still not able to get in I'm gonna assume it's not KTS that's causing my issue. I'd like to thank you for you help, we didn't solve my issue but I was able to eliminate my suspicion of to what the cause was, I just wish I know what the problem was.

Hello @James Johnson Okay this happens need to explore more. Did you instal this>>>Kaspersky Endpoint Security management web plug-in https://support.kaspersky.com/KESWin/11.1.0/en-us/176371.htm Network Options. https://support.kaspersky.com/KESWin/11.1.0/en-us/178483.htm _________________________________________________________________________________________________________ If all of the above fails This is Next Step: So now none of these approaches work, the issue may require direct investigation by Kaspersky’s Technical Support development team. I recommend creating a support case with the following information: KES Logs and Traces: Include detailed logs and any captured traces. System Specifications: Provide OS version, network adapter details, and environment information (standalone or domain-joined). Reproduction Steps: Describe how the issue occurs step-by-step. Thank you

Скорее всего при настройке Премиума Вы дали общий доступ... Так что: сеть и интернет-дополнительные параметры общего доступа-общий доступ к файлам и принтерам

Thank you very much for your help.But the problem is still not resolved; I even reset the settings, but it didn't work. Turning off Network Threat Protection, Firewall, Application Control, and disabling Self-Defense also had no effect.