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Virus and Ransomware related questions

Get advice and solutions to remove viruses and ransomware
  1. wolff162
    Started by wolff162,

    I get almost continuous alerts from Kaspersky Security Cloud warning me about previously opened malicious links detected and download denied, all related to Trovi.com. Yet no matter what I do I can find no suspicious software installed and a full Kaspersky scan keeps coming back with zero issues. It seems to only happen with Chrome, at least the few times I’ve tried Edge nothing seemed to pop up.

    • 1 reply
    • 997 views
  2. Singh's
    Started by Singh's,

    How can I remove viruses on all browsers ?

    • 0 replies
    • 936 views
  3. Guest #9705
    Started by Guest #9705,

    How to remove MyloginHelper.

    • 0 replies
    • 993 views
  4. Irosh
    Started by Irosh,

    I have install fresh WordPress from cPanel and using free and original plugins only. But for the Kaspersky users when someone trying to load the it giving a warning. This is the warning. After that I have downloaded all the files from cPanel and run a scan with Kaspersky. it’s clean. also I have run virus scan from cPanel. it’s also clean. what’s the issue and how can I fix it? Thank You

    • 0 replies
    • 908 views
  5. Dave R
    Started by Dave R,

    We have found the following trojan on one of our devices: HEUR:Trojan.Multi.Blacert.a Unfortunately the analyst deleted the file before we got a chance to investigate if it was a false positive or not. I cannot find any details on this trojan other than some references to Kaspersky finding it. Can anyone tell me anything about this malware? What are it’s exploit method or any protocols it tries to leverage? Thanks in advance.

    • 4 replies
    • 4.2k views
  6. khogsed
    Started by khogsed,

    I am trying to clean a computer using the Kaspersky Rescue Tool from a bootable disk. Kaspersky identifies a virus as HEUR.Trojan.Win32.Adject.Gen and tries to quarantine it but it will not delete the file. The file is a .sys file in the Windows\System32\drivers folder and it keeps changing names. It cannot be deleted by Kaspersky or in Windows regular or safe mode. It says access is denied and that I need the computer administrator’s permission to delete the file. Any assistance would be appreciated.

    • 0 replies
    • 2.7k views
  7. HighOakMike
    Started by HighOakMike,

    Chrome keeps diverting to Bing on launch. Have tried uninstalling and reinstalling, ran scans agains google and goggle chrome they come back clean. Any thoughts on what is causing this and how to address. Thanks!

    • 0 replies
    • 1.2k views
  8. PhyrePhoenix
    Started by PhyrePhoenix,

    Hi, the flash drive was working perfectly until today. I think there's something wrong with my school computers. It seems to work fine when I put it on my computer. it crashes and stops working when i try to get into folders or try to scan with kaspersky. It has ntfs protection. Any idea how can i fix this issue? Note: Microsoft Defender found Worm:Win32/AutoRun!atmn in my flash. But It can’t finish the scan neither. Because after short time i get same messages“ USB drive didn’t recognized”

    • 1 reply
    • 1.4k views
  9. swatwer
    Started by swatwer,

    Website Blocked: Phishing - False Positive Expensive, My website http://skingratiscsgo.com is not phishing. It is a site focused on betting on CSGO (counter strike) skin sites. It was probably a mistake to mark it as dangerous on virustotal.com Please can you help? Thanks, Leandro Lopes

    • 1 reply
    • 1k views
  10. CatFelix

    When undertaking a simple search in the MS Edge Browser such as “Toshiba TV 32SL700A manual” I get the following message: “Prevented visiting a website that can initiate downloading unwanted programsThe website can download applications on your device without your knowledge or consent. You were protected from visiting this website by Kaspersky security. You can close this window with no risk.” The address line shows trovi,com… … ... I then don’t get any results from my search. How do I get to ignore unwanted results but accept legitimate results.

    • 2 replies
    • 1.8k views
  11. scalpha123

    This malware can be used for block anti-virus software, but Kaspersky mistakenly identified it as trusted software. I have uploaded this program through Kaspersky Opentip and hope it will be analyzed and processed as soon as possible. https://opentip.kaspersky.com/6251A37DCC0E7EFA0F18B5518C7C6FB27693B6334994FDF3ABF8B1B41098A19E/ virustotal: https://www.virustotal.com/gui/file/6251a37dcc0e7efa0f18b5518c7c6fb27693b6334994fdf3abf8b1b41098a19e

    • 2 replies
    • 951 views
  12. TheQuestioningLad

    Hi, I've been reading something about a GPU malware that hides in the GPU's Vram, and the UEFI malware called ESPecter. So this is just a question if Kaspersky can detect those kinda malwares?

    • 3 replies
    • 2.9k views
  13. leroy

    recently upgrade my vpn app IVPN when kaspersky total security flagged it as HEUR:Trojan.Win32.Cobalt.vho i think this is a false flag but would like to get to the bottom of this Event: Malicious object detected Component: Application Control Result description: Detected Type: Trojan Name: HEUR:Trojan.Win32.Cobalt.vho Threat level: High Object path: C:\Program Files\IVPN Client\WireGuard\x86_64 Object name: wireguard.exe Reason: Machine learning Databases release date: Yesterday, 09/11/2021 17:56:00

    • 4 replies
    • 1.9k views
  14. Hatim817
    Started by Hatim817,

    hello there could anyone help me how to remove stax virus ? i can’t open any file on my PC ?

    • 5 replies
    • 2.1k views
  15. Aeriuxs
    Started by Aeriuxs,

    When I compile C++ code (Visual Studio 2022), Kaspersky Secury Cloud - Free detects the .exe file as malware and removes it before I get the chance to run it. Why is that?

    • 0 replies
    • 2k views
  16. David13
    Started by David13,

    Hi, Turned on my gaming pc about 1 hour ago and boots up normally. Software loads and they check for updates. LG G Hub updates itself and then Kasperky goes a little nuts. Is this just a case of Kaspersky being over zealous. It there anything else I can do to check apart from running full scans in both Kaspersky and Windows Security? Many thanks

    • 20 replies
    • 6.5k views
  17. MelsonMacon
    Started by MelsonMacon,

    Last night i did a quick scan after some strange things were happening on my pc, turns out i have trojan.multi.brosubsc.gen and one other trojan. after the scan i disinfected my computer and it says in my log that the other trojan that was detected was disinfected but the multi.brosubsc.gen was only detected. Ive ran 4 quick scans and a full scan and although logs tell me that it was only detected and wasnt disinfected, the 5 scans i did cant find it again.

    • 2 replies
    • 1.3k views
  18. ankanpal007
    Started by ankanpal007,

    I have recently updated my Windows to the latest Windows 11 22000.318. Now, when I am trying to download an app from the Microsoft Store, Kaspersky Total Security detects the Windows App Installer as a Trojan. After it disinfects and I restart the PC, Microsoft Store redownloads and installs Windows App Installer but again Kaspersky treats it as a Trojan and deletes it. Here is the Report:- Event: Malicious object detected Application: WindowsPackageManagerServer.exe User: AP-PC\ankan User type: Active user Component: System Watcher Result description: Detected Type: Trojan Name: PDM:Trojan.Win32.Generic Threat level: High Object type: Process Object path: c:\program fi…

    • 0 replies
    • 2.4k views
  19. alexhales42803
    Started by alexhales42803,

    I have been regular user of chrome while downloading games from authenticated sites like homeofapks com/kick-the-buddy-mod-apk/ . I have been facing error this fiole contains virus. I am regular user never faced any issue but after few attempts of downloading i faced this

    • 0 replies
    • 828 views
  20. AlbinIsTr4sh
    Started by AlbinIsTr4sh,

    I tried to install windows 11 manually through installation assistant but got the error message: GetCurrentRollback.EXE - Bad Image C:\Program Files (x86)\windowsInstallation Assistant\GetCurrentDeploy.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000022. And afterward, I get a notice from Kaspersky saying GetCurrentrollback.exe is a trojan, the problem with it being a trojan, was the the program GetCurrrentRollback.exe was identified as a trojan at 12:20 cet 8 nov, which makes me wonder…

    • 0 replies
    • 1.4k views
  21. Smokezz
    Started by Smokezz,

    Hello, your list has “https://www.manteaux.com/“ listed as Phishing. This was certainly caused by a problem with the sites Abandoned Carts extension. It was sending out emails that weren’t formatted correctly multiple times to users. There is no phishing going on, the extension issues have been resolved. Can this be taken off the list please?

    • 1 reply
    • 985 views
  22. S.DEVSHANKER
    Started by S.DEVSHANKER,

    KASPERSKY DETECTS 975 OBJECTS BUT DELETS ONLY 2 OBJECTS

    • 0 replies
    • 1.1k views
  23. toogood

    I had a malware in a disk file that I downloaded from internet. Kaspersky detected a malware in it. I commanded to resolve and it asked me to choose between Skip/ delete archive/ add to exclusion. What should I do?

    • 0 replies
    • 4.9k views
  24. PJHaganNTLWorld

    The Entire Kas Site is running at a Crawl: I am happy to attach Screenshots of WHERE even the Install Files Have been Dark Webbed!! Dumped Trend Micro AFTER Seventeen Years Loyal Service - AND not Lightly :( PJH

    • 2 replies
    • 846 views
  25. marique3596
    Started by marique3596,

    Hi guys, I used my computer for a long time and always was good, until suddenly the KVRT(kasperky virus removal tool) detected the malware MEM:Trojan.win32.SEPEH.gen in my pc (in the system memory), the KVRT restart my computer and in the next scan I do it, nothing was detected, but i do it anoother scan and the malware was detected again, I format my computer, installed the KVRT again and the malware still was here. I do it other scan, restart my computer and until now, nothing strange is happening. I was peaceful, but I see this. this is the report of the scan that I realized that day, and I don’t know if the malware was removed because there was an attempt saying that …

    • 4 replies
    • 5.9k views

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