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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. scopex
    Started by scopex,

    I purchased a new code as my current one was about to expire and entered it into the app on my Win 10 Pro laptop thinking it would auto activate when the the current one expired as this is what the app claimed would happen, i checked today to confirm it had activated but it says there is an activation error and to activate manually i tried this but it still gives a “ you have used this code too many times error “, i have checked on My Kaspersky and it shows the license as active but no devices to send it to, the laptop is listed but again says activation error i have contacted support and received an auto reply but nothing from support yet, i did as requested and replied …

    • 0 replies
    • 4.8k views
  2. Stormix
    Started by Stormix,

    Hello… I recently switched to mac. The chrome extensions on windows used to work perfectly blocking adds and banners. I had 2 Extensions: “Kaspersky Protection” and “Kaspersky Security”. On mac i can only find one extension “Kaspersky Security” which doesn’t do much. Does anyone know anything about this? Is there an update Thanks

    • 0 replies
    • 1.7k views
    Flood and Flood's wife
  3. lobtska

    Hi In my android phone i have installed “Kaspersky Internet Security for Android” PAID VERSION. There are two ways a mobile phone can access internet via Wi-Fi via “Mobile data”The double i have is, does “Kaspersky Internet Security for Android” provides a firewall shield for the internet access from “Mobile data”, is there a way to check if it shields ports on the phone? thank you

    • 0 replies
    • 723 views
    Flood and Flood's wife
  4. BeniFalk
    Started by BeniFalk,

    KISS has recently auto-updated on my computer. My current version is 21.2,16,590. Today I have experienced a BSOD. I was not doing anything special at that time (was using my editor). When the computer came up after the restart, I saw a message from KISS saying something like previous application start was unsuccessful. It has recently finished sending a big dump to your servers. I am running WIndows 10 64-bit version 2004 (build 19041.630). WhoCrashed (Home Edition, v. 6.70) report follows. FYI. Regards, Beni -----------------------------------------------------------------------------------------------------------------------------------On Wed 18/11/2020 10:25:15 your …

    • 0 replies
    • 1.9k views
  5. DeryR

    will the 2-licence offer cover a licence for imac and one for windows?

    • 0 replies
    • 1.6k views
  6. LTL
    Started by LTL,

    It doesn’t list all devices in My Kaspersky, but it lists only the computer I log-in, not the total of the devices. For example: when I log-on in my windows computer, it shows only 1 device in My Kaspersky, the same thing when I log-on to my iMac, it shows only 1iMac device in My Kaspersky. Actually, I use it for all 3 devices: Windows, iMac, Android. I thought it should have been listed all 3 devices in My Kaspersky no matter what computer I was using. Please let me know if your My Kaspersky is difference than mine. Thank you, LTL

    • 0 replies
    • 1k views
    Flood and Flood's wife
  7. Flood and Flood's wife
    Started by Flood and Flood's wife,

    Hello @Igor Kurzin, https://support.kaspersky.com/KIS/21.2/en-US/70155.htm Thank you🙏 Flood🐳 +🐋

    • 0 replies
    • 1.5k views
  8. MohamedHasan
    Started by MohamedHasan,

    HI I use Kaspersky internet security 2020 i want to block USB ports and URL and allow to pass 3 sites only how i can do this ..

    • 0 replies
    • 1.9k views
  9. leotavano
    Started by leotavano,

    I am requesting the development of one app: My Kaspersky

    • 0 replies
    • 725 views
  10. Rav
    Started by Rav,

    Hi, I have used Kaspersky Internet Security Android for a while now and have set up a Kaspersky lock for my device screen lock. Due to my skin peeling off and forgeting the password, I now can't unlock it and set up a device screen lock. I have already tried deleting the app but it didn't work.

    • 0 replies
    • 1.8k views
    Flood and Flood's wife
  11. Guest #16037
    Started by Guest #16037,

    Hi, everybody, I just bought my first Macbook and I already had a Kaspersky Internet Security license. It happens that after the installation on my Macbook I just can’t run the protected browser (Safe Money) on Safari. When I open the bank account window it just won’t open the protected browser as happens with my windows 10 pc. Can you, please, help me ? Thanks.

    • 0 replies
    • 3.2k views
    Flood and Flood's wife
  12. Guest

    Hello. I need default firewall rules per packet for Kaspersky Internet Security 2021. I'm not interested in restoring app default settings. I just need to know what are default rules. I also need all properties per rule, not only list of rules. Could you send me it? Either text or screenshot way is fine.

    • 0 replies
    • 2.4k views
  13. Guest #16083
    Started by Guest #16083,

    which is the best method for buying internet security? I’m study in cbse class 9 maths at my way teaching.

    • 0 replies
    • 988 views
  14. fogged
    Started by fogged,

    Operating system Microsoft Windows 8.1 Home x64 Build 9600 Application version 21.1.15.500(c) One of the features I use is SOFTWARE UPDATER. On 11/24/2020 1:34PM I received an update push on Kaspersky for my app iTunes the push states. Important Update Vendor: Apple Version 12.10.10.2 to 12.11.0.26 Size of update 209 MB I did not install this update but later went to my iTunes app and checked for updates. My iTunes app made a connection to iTunes and checked. The response back was version 12.10.10 is the latest version. For several months now I have checked the iTunes app and there are sometimes important updates available with security patches however I do not get an…

    • 0 replies
    • 906 views
  15. Guest #16194

    Can anyone help me with this? I ran full scan over night, but when I wake up I found my comp shut down and scan on 1%. I couldn’t find any setting adressing this and would like avoiding setting windows sleep mode every time I’m running a scan. Thanks.

    • 0 replies
    • 977 views
  16. buryboy
    Started by buryboy,

    I have a problem with the version 21.2.16.590 on Windows 10. Kaspersky Internet Security. Whenever a payment type website fails to work properly, I used to turn off previous versions of Kaspersky to see if that is what was causing the problem. Usually it was. I have tried to disable this version without success. There is no longer a button to disable Kaspersky that I can find. Is it a missing button just on my system or is it no longer possible to disable Kaspersky?

    • 0 replies
    • 2.7k views
  17. Ye Thwe
    Started by Ye Thwe,

    I cannot connect the kaspersky server to activation code. The kaspersky secure is not accept lisen activation code. please help, me

    • 0 replies
    • 2.7k views
  18. LICIL

    Hello. Can anyone say if the anti-malware component of Acronis 2021 is compatible with KIS 2021? My guess is that it is not, but I’m not sure. Thanks again.

    • 0 replies
    • 1.8k views
    Flood and Flood's wife
  19. vallabhaneni
    Started by vallabhaneni,

    My Kaspersky Internet Security expires in 5days. I paid renewal amount from two different systems, one desktop at home on 02/12/2020 and one a laptop from workplace on 03/12/2020. For each system an amount of Rs.849.15 was paid Total amount:Rs.1698.30 Amount got deducted from my account but error messages were displayed. SERVER ERROR Please help me with this issues as soon as possible. Thanking you.

    • 0 replies
    • 865 views
    Flood and Flood's wife
  20. UserL
    Started by UserL,

    I have found in a recent scan report that some folders were skipped for the reason of “已傳送檔案供掃描” (translated as “the file has already sent for scanning”). What does this reason mean exactly?🤔 Thank you.

    • 0 replies
    • 705 views
  21. lasantha1996
    Started by lasantha1996,

    When I activate Kaspersky internet security 2021 1st time, it popup a window like below that. email which send my seller below that ⚠ Mod Edit : Activation code deleted Please help me ?

    • 0 replies
    • 800 views
  22. Guest #16558
    Started by Guest #16558,

    Hi in chrome or edge, after i changed some keyboard keys functions(remap), in some cases they work properly, but in some forms, keys do their previous function, which by disabling the Kaspersky extension in browsers, works well , is there solution for this? thanks

    • 0 replies
    • 645 views
  23. Gyorgy

    Hi! Yesterday my friend received an email from DHL with attachment: "DHL_Nov 2020 at 1.99_8BZ290_JPG.img" He opened the attachment, Vipre antivirus software didn't warned him. It seemed for me to be suspicious, I moved the hardddisk to my computer and checked it with Kaspersky. KIS found "DHL_Nov 2020 at 1.99_8BZ290_JPG.vbs" infected with "HEUR:Trojan.VBS.SAgent.gen" in the saved "DHL_Nov 2020 at 1.99_8BZ290_JPG.img" file in a temporary folder, and deleted it. Do we have to worry about computer remained infected? Can we start the computer, buy and install KIS on that to replace Vipre? Thanks in advance!

    • 0 replies
    • 1.7k views
  24. nzhelly
    Started by nzhelly,

    Scenario is as follows: My daughter’s PC originally had Kasperski license for one device (the PC). [Let’s call this License A]. This license expires in about 100 days. I recently installed a new Kasperski license for three devices on the PC. [License B]. This was intended for the PC + an Android phone + a spare. This license expires in about 700 days. However, in this process, Kaspersky transferred the PC from License A to License B, and then assigned the Android to License A. But ideally I really wanted to add the Android to License B, so that protection for both the PC and the Android expires at the same time.I realize that at the present time the Android is still pr…

    • 0 replies
    • 789 views
    Flood and Flood's wife
  25. chris212

    A friend was recently scammed by buying a puppy from starpuppies-au.com - the site has now been closed down by the people hosting it. Do not understand how a Google Search still shows the website with a Kaspersky Green Shield Tick against it as a Safe Website 48 hours after being taken down. OK, no more scamming on that site but it does detract from the inferred comfort that Kaspersky has checked and found website to be safe. There needs to be a clear warning what Kaspersky means by Safe Website.

    • 0 replies
    • 836 views
    Flood and Flood's wife

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