Problem

You may encounter issues with KEA that may include:

• Excessive resource consumption
• Freezes, crashes
• etc.

Solution

Install the latest available core patch.

To install patch using KSC or locally use the following keys, /qn can be added for silent install as usual

When installing on servers it is advisable to use additional SERVERPROFILE=1 key for optimized performance (works for core patches starting from CF8 for KEA 3.12 and newer)

For password-protected installations additional key is needed:

For detailed info see article https://forum.kaspersky.com/topic/how-to-install-patches-on-password-protected-kea-kaspersky-endpoint-agent-38148/

Things to keep in mind:

• All Core patches are cumulative; That means all previous fixes are included.
• Newer KEA versions include fixes done in previous versions.
• It's not always necessary to keep KEA at latest core, but it's worth starting your troubleshooting with installing the latest one.