You have exceeded the maximum number of activations allowed for the entered activation code

[faiez]

i am reinstalling my os but now can use my license

[Berny]

@faiez Welcome.

Please see :

https://support.kaspersky.com/common/error/activation/10993

[APCO]

On 10/16/2022 at 8:32 AM, Berny said:

@faiez Welcome.

Please see :

https://support.kaspersky.com/common/error/activation/10993

It takes me to the FAQ page , nothing there..

[andrew75]

29 минут назад, APCO сказал:

It takes me to the FAQ page , nothing there..

[Rafidiq]

انا ايضا تضهر لي هذه الرسالة واتصلت بالدعم وكان الرد غير واضح

Edit
Rafidiq wrote :
"I also got this message and I called support and the reply was unclear"

Edited April 8, 2023 by Berny
English translation added

[Flood and Flood's wife]

46 minutes ago, Rafidiq said:

انا ايضا تضهر لي هذه الرسالة واتصلت بالدعم وكان الرد غير واضح

Hello @Rafidiq, 

Welcome!

1. This is the English section of the Forum, please speak English here. 
2. What was not clear from (your) contact with Kaspersky Customer Service - provide details please? 
3. Post the Incident reference number please - it begins with INC0000? 

Thank you?
Flood?+?

Resource: 

"You have exceeded the maximum number of activations allowed for the entered activation code" error

Edited April 8, 2023 by Flood and Flood's wife
pn

[Rafidiq]

اتصلت بالدعم اكثر من مرة.ولم يتم الرد. علما ان المشكلة هي تعطل الجهاز الاول وعندما استبدلت الجهاز قمت بتسجيل خروج من الجهاز القديم.. وعند محاولة تفعيل الاصدار ضهرت رسالة الخطا باني استنفذت عدد مرات ادخال الرمز.. علما ان عدد الايام المتبقية للصلاحية 290 يوم.. واعتقد ان هذا نوع من انعدام المصداقية في شركة كاسبر 

[Flood and Flood's wife]

Hello @Rafidiq, 

Thank you for the information. 

1. This is the English section of the Forum, please speak English here. 
2. Post the Incident reference number please - it begins with INC0000? 

Thank you?
Flood?+?

[Rafidiq]

Sorry for speaking in my language, I contacted support more than once, with no response. Note that the problem is the failure of the first device, and when I replaced the device, I logged out of the old device.. and when I tried to activate the version, the error message appeared that I had exhausted the number of times to enter the code.. noting that the number of days remaining for validity is 290 days.. and I think this is a kind of lack of credibility at kasper Corporation

[Rafidiq]

ware i found "Incident reference number"

[Berny]

@Rafidiq

If you didn't receive a mail from the Kaspersky Customer Service Solution with an INC number at the top of the message, please submit a new E-Mail request to Kaspersky Technical Support :
→ https://support.kaspersky.com/b2c/sa#contacts

This community cannot resolve your problem "exhausted the number of times to enter the code.."