Yeni bir Kaspersky aboneliği satın aldığımda eskisinin süresi kalkar mı ? If I buy a new Kaspersky subscription, will the old one expire ?

[AlanHetfield]

Merhaba, 

Benim bir Kaspersky Standard aboneliğim bulunmakta. 80 günü kaldı. Bugün gördüm ki Kaspersky geçen aylarda Enis Kirazoğlu'na sponsor olmuş ve "ENIS30" isimli %30 indirim sağlayan bir promosyon kodu var. Ben de bu promosyon kodu ile Kaspersky Plus aboneliği satın almayı düşünüyorum. Ancak aklıma takılan soru şu ki ben aynı MyKaspersky hesabından Plus aboneliği satın aldığım zaman, bu kalan 80 gün gider mi yoksa yeni 1 yıllık aboneliğin üstüne mi eklenir? 

 

Bilgisi olan aydınlatırsa sevinirim...

 

English:

Hello,

I have a subscription of Kaspersky Standard. 80 days left. Today i saw that Kaspersky sponsored to Enis Kirazoğlu. And it have a promotion code that give us %30 discount. Promotion Code is "ENIS30". I am considering purchasing a Kaspersky Plus subscription with this promotion code. However, the question that comes to my mind is that when I purchase a Plus subscription from the same MyKaspersky account, will the remaining 80 days gone or will it be added to the new 1-year subscription? Does anyone know it?

Thanks...

[Flood and Flood's wife]

27 minutes ago, AlanHetfield said:

i have a subscription of Kaspersky Standard. 80 days left. Today i saw that Kaspersky sponsored to Enis Kirazoğlu. And it have a promotion code that give us %30 discount. Promotion Code is "ENIS30". I am considering purchasing a Kaspersky Plus subscription with this promotion code. However, the question that comes to my mind is that when I purchase a Plus subscription from the same MyKaspersky account, will the remaining 80 days gone or will it be added to the new 1-year subscription?

Does anyone know it?

Hello @AlanHetfield, 

Welcome back!

1. The existing Kaspersky Standard subscription with 80 days left will not be automatically added to a new Kaspersky Plus subscription, because the subscriptions are *different*.
2. When a subscription is purchased from a Kaspersky website, the subscription activates on the successful payment / transaction date, not when the software is installed. 
3. To have the existing days credited to the new subscription & also not have two subscriptions *active* at the same time, (you) must contact Kaspersky Customer Service,  https://support.kaspersky.com/b2c#contacts  - on the support page, select Email, then fill in the template as shown: 

Thank you🙏
Flood🐳+🐋