Windows Desktop Sharing not working after switching to Kaspersky Next EDR Foundations

[Fatemeh]

Hi,

After switching our endpoints from Kaspersky Total Security for Business to Kaspersky Next EDR Foundations, we can no longer use Windows Desktop Sharing (RDP) from Kaspersky Security Center.

Eventhough the Kaspersky Security Center license is installed and active, When we try to start a desktop sharing session, we get this error:

"Failed to connect to the remote desktop. This operation requires a license for Windows Desktop Sharing."

Is Windows Desktop Sharing / RDP supported in Next EDR Foundations?