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ultra_seyed
Posted

Hello 

today, when i turned on the computer-  i encountered a strange scene - all the executive programs and control panel have been converted to "" LNK format ""  the start menu - toolbar and search are not working - even all the printers in the control panel were deleted with anti virus support company - i called - after a long investigation - they announced that this problem is not due to a malware attack and that the windows registry has been damaged -  is this correct ? is there really a problem with the Windows registry ? and there was no cyber attack

thank you all for helping me 

ultra_seyed
Posted

hello

 

All format .exe software convert to .LNK i sent photos also menu start and toolbar do not work 

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harlan4096
Posted

Hum... looks like an old typical virus that come to the system via infected USB external pen drive.

 

Go to your system Folder Options, and enable the settings: Show protected files, folders, and units/devices that are hidden.

 

And disable: Hide protected operating system files.

 

Then you have to apply in command terminal (cmd.exe) this:

 

ATTRIB /d /s -r -h -s *.*

 

To all the affected folders.

 

Here is a guide, but in Spanish, You can translate into English.

 

Also disable in Your Windows, Autoplay for external devices:

 

autoplay22_20161124013705.thumb.PNG.1563e3a19adb0a5eabe8bf3b4941b35f.PNG

  • Like 2
ultra_seyed
Posted

After install malwarebyte system get reset and show blue screen """ System Service Exception """ !!! 

Posted

@ultra_seyed

15 minutes ago, ultra_seyed said:

blue screen 

If possible please check with BlueScreenView from Nirsoft ?

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