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Posted

Hi all,

 

I am currently experiencing an issue with Windows 10 1809 and KSC 11.

To be more specific, I am trying to create an image package from a freshly installed Windows 10 1809 instance, but I keep on stumbling on the same error:

Die Remote-Installation auf dem Gerät wurde mit Fehler abgeschlossen: Kritischer Fehler.

(sysprep error! Code: 0. Error log: 2019-11-08 16:34:30, Error                 TOOL   BCD: BiUpdateEfiEntry failed c000000d. 2019-11-08 16:34:30, Error                 TOOL   BCD: BiExportBcdObjects failed c000000d. 2019-11-08 16:34:30, Error                 TOOL   BCD: BiExportStoreAlterationsToEfi failed c000000d. 2019-11-08 16:34:30, Error                 TOOL   BCD: Failed to export alterations to firmware. Status: c000000d)

I never had an issue until 1709, but 1809 seems to have a mind of its own.

The corresponding ADK Tools have also been updated/installed in the server.

My google-fu didn’t help that much, so I was hoping you could guide me through.

 

Thank you in advance.

Dmitry Parshutin
Posted

Hello!

Please create an incident to your company account.

Thank you!

Posted

Hello!

Please create an incident to your company account.

Thank you!


Hi Dmitry,

 

thank you for your response, but I do not quiet follow.

Should I create a ticket with a company account?

 

Cheers.

Nikolay Arinchev
Posted

Hi,

Should I create a ticket with a company account?

 

Yes, please. Also, please let us know the number of your request.

Thank you!

Posted

Hi,

Should I create a ticket with a company account?

 

Yes, please. Also, please let us know the number of your request.

Thank you!

 

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