Where is firewall settings?

[Kyung-Min]

I have just purchased Kaspersky Anti-Virus. I changed over from another antivirus as I was told that Kaspersky is the best on the market. I can't seem to find firewall options however and when I look at tutorials they seem to have different options. 

Where is the control of firewall and blocking Programs? I have already looked through all my options and settings. 

[Danila T.]

Hello,

https://www.kaspersky.com/antivirus

KAV does not have a firewall. There is a firewall starting from KIS.

[Kyung-Min]

Thank you Mr Danila T for a very fast response! This explains it for me but I'm now very upset as I need a firewall. Is there any way I could upgrade my service since I have only just started with Kaspersky paid membership subscription or do I have to wait a year before upgrading to a new plan? 

[Danila T.]

You need contact with support team https://support.kaspersky.com/b2c about refund and purchase a new our product.