What are these AVP21.21 and AVP21.20 folders?

[Электроматика]

My system disk was 99% full. I found that more than 30% of the disk space is occupied by 2 Kaspersky Anti-virus folders C:\ProgramData\Kaspersky Lab\AVP21.20 and C:\ProgramData\Kaspersky Lab\AVP21.21

How can I clean the contents of these folders?

I use Kaspersky Small Office Security, version 21.21.7.384

[andrew75]

This is the result of an incorrect antivirus update.
Try simply rebooting your computer (not turning it off/on).
If this does not help, you will need to remove version 21.20 using kavremover utility.

P.S. There is a Russian thread on the forum 🙂

[Электроматика]

Thank you. I'll try to do as you said.

[Электроматика]

Unfortunately, restarting the PC did not help. And kavremover utility does not detect version 21.20

Maybe 8 MR21 is version 21.20?

[harlan4096]

There is a new version 21.22 of KSOS.

 

Try to remove folder 21.20 manually, if locked, You can try to boot windows in Safe Mode, and remove, or boot the system from a Linux distro in a USB device, or even boot with Kaspersky Rescue Disk from a USB, and remove the folder.

[Электроматика]

Yeah, that's what I wanted to know, is it possible to manually delete the folder with the old version.

I'll keep trying. Thank you.

[harlan4096]

Of course, only remove the folder old the old previous version, not the current installed one 🙂