web control not working in kes cloud plus

[daru]

Hi, Kes cloud PLus Unable to block websites via content & category. username:- support@kpisoft.com checked locally in kes as well as via kes cloud web console policy. The result is same. All sites are opening after enabling block rule in checking all the option in content categories. workspace ID ID: fc919272-46b9-4dcd-b333-679d649b1e3d Please help us to resolve the issue asap. Thank You

[Nikolay Arinchev]

Hi, Could you please provide us with a screenshot of web-control settings you`ve made? Thank you!

[daru]

Hi, Please find the screenshot of web-control settings. Thank You

[Nikolay Arinchev]

Unfortunately, there is some problem doenloading this file. Is it possible to attach it to a post as inserted image? Thank you!

[daru]

Hi, PFA as required.

[Nikolay Arinchev]

Thank you for that info! Could you please confirm that the policy is applied to the host? What sites exactly are not blocked? Thank you!

[daru]

Hi, Policy is getting applied on the host. But all sites are getting opened. None of them getting blocked according the policy. Please help. BR

[daru]

hi, Still waiting for the update. Waiting for your positive response. Regards, Suman Dey

[knut4linux]

same problem here…

 

[thach123456]

Hi 

I have an issue with Web Control. It cannot block the google drive link “*.drive.google.com”.

My Kaspersky version: EP: 11.01.1.126

Center version 11

Pls help!

Thank you.

[Flood and Flood's wife]

Hello @thach123456, 

Welcome!

• While waiting for the Community to respond, you may also wish to seek assistance from Kaspersky Technical Support, via your Kaspersky Company Account. 

Thank you🙏

Flood🐳

[thach123456]

Hello @thach123456, 

Welcome!

• While waiting for the Community to respond, you may also wish to seek assistance from Kaspersky Technical Support, via your Kaspersky Company Account. 

Thank you🙏

Flood🐳

I found the reason, 

 

[Nikita]

Hello @thach123456, 

Welcome!

• While waiting for the Community to respond, you may also wish to seek assistance from Kaspersky Technical Support, via your Kaspersky Company Account. 

Thank you🙏

Flood🐳

I found the reason, 

 

is it Cloud Plus version? Where can I locate the setting for encrypted connections? 

[nikitamobile]

Dear @daru , 

 

how the problem was sorted out finally?

Thnx!