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Wanting To Cancel My Subscription


CripsterUK
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Operating System: Windows 10 Home
Type of Service: Kapersky Antivirus

Issue: I've been trying to find out how to cancel my subscription for the antivirus service, however I can't seem to find out how to do it. The knowledge base says I need to use something on a confirmation email at the time of purchase, however that was a long time ago and I no longer have this email. Below is a screenshot of what my subscription page looks like. Any help to cancel this service would be greatly appreciated.

 

Edited by Berny
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34 minutes ago, CripsterUK said:

Operating System: Windows 10 Home, Type of Service: Kaspersky Antivirus

Issue: I've been trying to find out how to cancel my subscription for the antivirus service, however I can't seem to find out how to do it. The knowledge base says I need to use something on a confirmation email at the time of purchase, however that was a long time ago and I no longer have this email.

Hello @CripsterUK

Follow: What to do if you couldn't cancel auto-renewal of your license: contact Kaspersky Support, select either Chat or Email, fill in Order & Payment Issues, How to stop / cancel automatic renewal. Support will assist you. 

& please read your private message. 

Thank you?

Flood?+?

Edited by Flood and Flood's wife
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