W32/ASH!tr Trojan Virus Not detected by Kaspersky end point security

[vfyxwuz]

Hi!

W32/ASH!tr Trojan Virus is not registered to Kaspersky virus database. We detected it Fortinet FortiGate firewall and already been blocked. We already scan the pc several times by the kaspersky but no luck finding the virus. Thank you.

[vfyxwuz]

OS: Windwos 10 Pro

Kaspersky vers: 12.1.0.506

[Guest #37]

Hi,

Can you upload the sample with password "infected" in a file server (mega.nz) and send me the link in a private message for review and post the hash.

If the sample has been blocked then you can not find the suspicious sample in your computer.

Also, exist the possibilite of false positive.

Regards

[Mistry]

If Kaspersky Endpoint Security did not detect the W32/ASH!tr Trojan virus on your system, here are some steps you can take to address the issue:

Update Kaspersky: Ensure that your Kaspersky Endpoint Security is up to date with the latest virus definitions. Newer updates often include detection and removal capabilities for recently discovered threats.

Perform a Full System Scan: Initiate a comprehensive scan of your entire system using Kaspersky Endpoint Security. Make sure you select the option for a full system scan rather than a quick scan, as it covers more areas of your computer.

Use an Additional Security Tool: Consider using another reputable antivirus or antimalware software alongside Kaspersky to increase the chances of detecting and removing the Trojan. Some well-known options include Malwarebytes, Norton, or Bitdefender. Ensure that you only run one real-time protection software at a time to avoid conflicts.

Check for False Positives: It's possible that Kaspersky Endpoint Security might have identified the file as a false positive, meaning it flagged a legitimate file as a threat. Check the quarantine or detection logs within the Kaspersky software to confirm if this is the case. If it is indeed a false positive, you can restore the file from quarantine and exclude it from future scans.

Update Your Operating System and Applications: Make sure your operating system, web browsers, and other applications are updated to the latest versions. Keeping your software up to date helps protect against known vulnerabilities that malware can exploit.

Run Additional Malware Removal Tools: Use reputable on-demand scanners like Microsoft Safety Scanner, Emsisoft Emergency Kit, or HitmanPro to scan your system for malware. These tools can complement your existing security software and provide an additional layer of detection.

Seek Professional Assistance: If the issue persists or you're uncertain about the severity of the infection, consider consulting a professional IT technician or contacting the technical support team of Kaspersky. They can provide personalized assistance based on your specific situation.

It's important to regularly maintain and update your antivirus software, practice safe browsing habits, and exercise caution when downloading files or clicking on links to minimize the risk of malware infections.