Jump to content

Vulnerablilty Scan won't finish, Error: “Scan statistics are out of date”. [Closed]

Go to solution Solved by azores55,

Recommended Posts

Hello  @azores55

  1. Is the issue new or has always existed?
  2. Are all Windows updates applied with a successful status?
  3. Is Windows system date and time correct?
  4. How long has KIS been installed?
  5. Is KIS license still current? 
  6. Are all KIS updates applied with a successful status?
  7. What else is running when the Vulnerability Scan is running?
  8. Each time the Vulnerability Scan is run, is the scan stopping at the same file?
  9. Have any Vulnerability Scan settings been configured to a schedule?
  10. Has a software compatibilty check been done? 
  11. Please run a GSI & Windows Logs, upload zip folder to cloud & post the link?

Please let us know?

Thank you. 

Link to comment
Share on other sites

  • Solution

Thank you, Flood, for answering. I had forgotten that I also had Malwarebytes installed. I removed it and now Kaspersky will run the Vulnerability Scan completely.  Removing it did the trick. Thank you and the community for all your help.  Happy New Year.



Link to comment
Share on other sites

This topic is now closed to further replies.

  • Create New...