Vireak Posted Monday at 05:46 AM Posted Monday at 05:46 AM Dear support team, Currently, I am facing with the issue VPN slow. after trying connect vpn to other country such as USA, Australia or Germany... Result ping test to google.com is very high latency. Could you assist to fix this issue for me please? Note: my internet connection is running smoothly during disconnected vpn. Thank you!
Berny Posted Monday at 10:13 AM Posted Monday at 10:13 AM @Vireak Welcome. Please see → Internet connection speed decreases after the installation of a Kaspersky application
Berny Posted Monday at 02:50 PM Posted Monday at 02:50 PM @Vireak FYI , please see test below. My location = Europe - My VPN virtual location = USA. Your Google IP : 142.251.12.139 - My Google IP : 142.251.41.14 Spoiler Your 'Time To Live' (TTL) is OK , but the response time is much too long Please contact Kaspersky Technical Support : → https://support.kaspersky.com/b2c/#contacts
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