VPN On Android unable to pierce Reddit nonsense ID Verification

[Lukemuke79]

Hello, this issue crops up when UK introduce the so called "Online Safety Bill". The problem is I don't live in UK and Kaspersky VPN is set to non UK location. 

But I still can't access NSFW stuff on reddit. To be exact it's NIKKE game subreddit. Any help and advise is appreciated thanks

Android Version: 15

Kaspersky Version: 11.122.4.13875

[Flood and Flood's wife]

2 hours ago, Lukemuke79 said:

• Android Version: 15; Kaspersky Version: 11.122.4.13875
• VPN On Android unable to pierce Reddit nonsense ID Verification
• This issue crops up when UK introduce the so called "Online Safety Bill". The problem is I don't live in UK and Kaspersky VPN is set to non UK location. 
• But I still can't access NSFW stuff on reddit. To be exact it's NIKKE game subreddit.

Any help and advise is appreciated thanks

Hello @Lukemuke79, 

Welcome!

1. What is the *actual/exact* error when (you're) unable to access the Reddit site?
2. Can *other* Reddit sites be accessed without issue? 
3. Can the Reddit be accessed on *another* device? 
4. Is there any *other* Kaspersky software installed - IF 'yes' provide the *name* & *version* of the subscription? 
5. IF there is *other* Kaspersky software - is the Reddit showing up as *blocked* in the Kaspersky Reports?  
6. Is the issue happening in the Reddit *app* from GPS OR the Reddit NIKKE game subreddit in a *browser*
7. What is (your) *actual* physical location? 
8. Is 'Show all NSFW posts and comments' - toggled OFF? 
9. Is (your) Reddit profile configured as NSFW? 

Thank you🙏
Flood🐳+🐋

Edited 10 hours ago by Flood and Flood's wife
Reddit/subreddit 🙃; added 6. & 7.

[Lukemuke79]

Hello @Flood and Flood's wife 

1. The exact error I get when I attempt to open NSFW subreddit is "verify your birthday to continue".

2. Yes reddit can open normally only NSFW subreddit cannot.

3. Yes.

4. I have Kaspersky and Kaspersky Password Manager.

6. The issue happening on mobile app

7. Indonesia

8. No, it's on

Meanwhile this is what should happens when I access reddit via another VPN (Tunnelbear)

 

[Flood and Flood's wife]

2 hours ago, Lukemuke79 said:

1. The exact error I get when I attempt to open NSFW subreddit is "verify your birthday to continue".

2. Yes reddit can open normally only NSFW subreddit cannot.

3. Yes.

4. I have Kaspersky and Kaspersky Password Manager.

6. The issue happening on mobile app

7. Indonesia

8. No, it's on

• Meanwhile this is what should happens when I access reddit via another VPN (Tunnelbear)

 

Hello @Lukemuke79, 

Thank you for the information!

• ***Note, moving forward, please don't post any NSFW images without fully blurring/censoring them***

1. So the problem is not just NIKKE -> it's *every* Reddit NSFW site - is that correct? 
2. What is the *name* & *version* of the Kaspersky anti-virus, is it Kaspersky Standard, Plus, OR Premium & to find the version, on Windows Taskbar, in Hidden icons, rightclick the Kaspersky icon, select About? 
3. Looking at (your) Reddit profile in a browser - https://www.reddit.com/settings/profile is 'Show all NSFW posts and comments' - toggled OFF? {image 3}
4. Our tests are only *partial*, image one - without VPN, image two - with KVPN, we can't get onto Reddit NIKKE to do the next sequence of steps, we'll keep trying - in the interim - provide the information for 1 to 3 please & log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts -> select Email, then fill in the template as shown; include a *detailed history*:  

 

                                 

 

           

Please share the outcome, with the Community, when it's available?

Thank you🙏
Flood🐳+🐋

[Lukemuke79]

Hello thanks for answering @Flood and Flood's wife

1. Yes it's happening across NSFW subreddit, I just pick NIKKE subreddit, because it's a game subreddit

2. Kaspersky Plus Version 11.122.4.13875

On your point number 3, the options is greyed out but it's on if I use other VPN. 

And I just test it on PC Version, the problem occurs there too. 

4. Okay thanks for trying too, I will log a support with Customer Service