VPN Location selected: Spain - giving me Italian IP

[FXbr]

Hi,

I have replied on Kaspersky VPN to connect to a Spanish IP, and it had been working until recently. Now, even though I select Spain under location, I get connected to an Italian proxy (IP Location). Therefore, I have been unable to connect to necessarily geo-restricted Spanish locations.

Please fix ASAP? Is there a workaround?

 

Thank you.

[Berny]

@FXbr Welcome.

Please check IP location on https://www.maxmind.com/en/locate-my-ip-address ?

[FXbr]

result: Milan, Lombardy, Italy (IT), Europe

[Berny]

@FXbr

Please contact Kaspersky Technical Support :

→ https://support.kaspersky.com/b2c/#contacts

 

[FXbr]

Contacted. Hope they fix it soon. Thanks.

[Schulte]

Hello @FXbr, hello @Berny,

unfortunately I have to confirm the connection error. If you select the Spanish server, you are connected to an Italian server (according to the GUI). Only the support can really help here.

Spoiler