VPN issues

[VENKATESHWARAN]

When I connect indian server in browser when i open the google.co.in page it shows location of Romania. But when i try with find my ip location website it shows india location how to solve this issue. need your assistance.

[Flood and Flood's wife]

8 hours ago, VENKATESHWARAN said:

2. A. When I connect Indian server in browser when i open the google.co.in page it shows location of Romania. But when i try with find my ip location website it shows India location. 

3. how to solve this issue. need your assistance.

Hello @VENKATESHWARAN,

Welcome!

1. Please Read before you create a new topic! 
2. A. KVPN v21.8.5.452(c), we replicated the issue, see images: 
   Spoiler

                  

    

3. Log a support request, on the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Connectivity issues, VPN-related issues template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you.

• Please share the outcome with the Community, when it's available? 

  Thank you?
  Flood?+?

Edited February 22, 2023 by Flood and Flood's wife

[Jagadish]

On 2/22/2023 at 4:30 AM, Flood and Flood's wife said:

Hello @VENKATESHWARAN,

Welcome!

1. Please Read before you create a new topic! 
2. A. KVPN v21.8.5.452(c), we replicated the issue, see images: 
     Hide contents

                  

    

3. Log a support request, on the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Connectivity issues, VPN-related issues template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you.

• Please share the outcome with the Community, when it's available? 

  Thank you?
  Flood?+?

 

For me same issue. the above is right only for IP address but when we go to any subscription like Google 1 it is showing in RON instead of INR.

 

Edited April 17, 2023 by Jagadish

[Flood and Flood's wife]

2 hours ago, Jagadish said:

For me same issue. the above is right only for IP address but when

• ?we go to any subscription like Google 1 it is showing in RON instead of INR.

Hello @Jagadish, 

Welcome!

Log a support request, on the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you.

Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

Edited April 17, 2023 by Flood and Flood's wife
changed incident template