VPN is preventing printing to network printer

[Ian M]

Hi everyone,

Another issue with the VPN service.

I was able to solve the issue with mail not sending via Thunderbird, but now I have a similar issue with not being able to print to a network printer when VPN is enabled.

Do I add the printer in the Split Tunneling section again?  If so, how?

Thanks.

 

Edition    Windows 10 Home
Version    22H2
Installed on    ‎17/‎06/‎2020
OS build    19045.2364
Experience    Windows Feature Experience Pack 120.2212.4190.0

Kaspersky Premium 21.8.5.452

Epson Printer WF-4740

[Berny]

@Ian M Welcome back.

Is your printer pointing to a local IP address ?

[Ian M]

Hi Berny,

Yes it is.

[Berny]

@Ian M Thank you for your feedback.

Can you please check :
Kaspersky → Security → Firewall settings → Networks → [Epson Printer] → ?  Local / Trusted ?

Also stetting up a Network printer can sometime be very tricky, it should be helpful to obtain some specific guidelines from Epson Support and then see how Kaspersky VPN can be configured.

[Ian M]

@Berny Thanks for your reply.

The screenshot attached does not show the printer in the networks section.  I will investigate further with Epson Support.

Also, will the VPN prevent access to networked PC's/folders/devices?

[Berny]

@Ian M You are welcome.

For networked PC’s folder access please try this :

→ Kaspersky → Settings → Protection → Firewall → Configure packet rules
→ Local services (TCP) → Rightclick → Edit → Action : "Allow" → Save
→ Local services (UDP) → Rightclick → Edit → Action : "Allow" → Save
→ Reboot

Additionally
→ Settings → Protection → Firewall → Networks → Your Home Network adapter : Trusted
 

 

[Hawk54645]

I had the same problem, all I did was open the router settings find what's connected and changed the device type to Printer and changed the Hostname to Epson and now its working over VPN enabled