VPN for router missing on my subscription page.

[boonsiew]

I tried to create ovpn file for my router but the option is missing from my VPN page. I have active subscription but the option to download ovpn file is missing. 

[Flood and Flood's wife]

1 hour ago, boonsiew said:

I tried to create ovpn file for my router but the option is missing from my VPN page. I have active subscription but the option to download ovpn file is missing. 

 

Hello @boonsiew, 

Welcome!

As per Kaspersky's Danila T. -> due to the 'infrastructure-change' (i.e. Kaspersky is transitioning from Pango to PureVPN) -> there's been:

• A consolidation of VPN servers from ~105 to ~85, most common servers will remain.
• The router feature - OpenVPN, protocol selection and dual VPN options will disappear = no longer be available, at this time. 
• Kaspersky are committed to continuing to expand coverage and add new features in upcoming updates.

1. Any issues or ongoing concerns with the app or the VPN service, please log a request with Kaspersky Customer Service, select Email & fill in the template as follows, note provide a *detailed-history* please:                                                                                                               

Thank you🙏
Flood🐳+🐋

Edited December 2, 2025 by Flood and Flood's wife
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[Danila T.]

Hello,

Dear user, we would like to follow-up on the router support that you have asked about. We have reсently restored router support, with OpenVPN configuration files now available for you on My Kaspersky. We also plan to add WireGuard configuration support in the upcoming months.

[Danila T.]

Hello,

We are pleased to inform you that WireGuard configuration files are now available to you in My Kaspersky.