indio Posted April 2 Posted April 2 (edited) Hello. I have a Kaspersky Premium EU subscription on multiple devices. I'd like to know if and when the VPN feature for routers (OpenVPN) will be available again. I can't explain this decline of such a well-known and respected manufacturer. Hello. I have a Kaspersky Premium EU subscription on multiple devices. I'd like to know if and when the VPN feature for routers (OpenVPN) will be available again. I can't explain this decline of such a well-known and respected manufacturer. Edited April 2 by Berny 1
Berny Posted April 2 Posted April 2 @indio Welcome. ↓ Here is the latest official announcement ↓ On 3/31/2026 at 8:07 AM, Danila T. said: Hello, Good day, unfortunately, at the moment the router option is not available. However, this functionality is planned as part of the development of our new infrastructure and is intended to be introduced in future updates. 1
Danila T. Posted May 22 Posted May 22 Hello, Dear user, we would like to follow-up on the router support that you have asked about. We have reсently restored router support, with OpenVPN configuration files now available for you on My Kaspersky. We also plan to add WireGuard configuration support in the upcoming months. 2
Amirr Posted June 9 Posted June 9 (edited) Hello everyone, I am trying to generate a VPN configuration file for my MikroTik router through the My Kaspersky portal, However, every time I try to generate the file, I get a red error banner at the top right of the screen saying: "We ran into a problem. Please try again later." Could you please let me know if there is a known backend/server issue right now with generating router configuration files? Any advice on how to resolve this would be greatly appreciated. Thank you in advance for your support Edited June 9 by Amirr
Danila T. Posted June 9 Posted June 9 Hello, Please contact support: https://support.kaspersky.com/b2c/#contacts
Solution Danila T. Posted June 10 Solution Posted June 10 On 6/9/2026 at 5:51 AM, Amirr said: However, every time I try to generate the file, I get a red error banner at the top right of the screen saying: "We ran into a problem. Please try again later." Hello, Please check again. That should have been fixed by now. 2
Amirr Posted June 10 Posted June 10 Thanks for letting me know. I tested it again, and it's working fine now. Much appreciated!
Danila T. Posted July 3 Posted July 3 Hello, We are pleased to inform you that WireGuard configuration files are now available to you in My Kaspersky. 2
Recommended Posts