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VPN Connection issue on TP-LINK BE550 / BE9300

Hello, 

I configured the VPN for router option on my TP-Link router but the connections is not completing.

I am posting a screenshot of the issue. 

My IP still appears as from Italy when routed through the VPN. 

Screenshot 2026-05-25 220009.png

Featured Replies

  • Author
On 5/26/2026 at 6:07 AM, Danila T. said:

Hello,

Please contact support:

https://support.kaspersky.com/b2c/#contacts

I just chatted with support and they were unaware that the VPN option was added back. Also the option to write an email to support is not working.

17 hours ago, leeks said:

I just chatted with support and they were unaware that the VPN option was added back. Also the option to write an email to support is not working.

Thank you, we’ll look into it. Someone will be in touch with you. 

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