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vpn connection error [Solved][Closed]


Go to solution Solved by Flood and Flood's wife,

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williamsongrand
Posted

I have core i3 system and I used Kaspersky as a anti virus. I newly add a Nord vpn in my system but when I try to connect my internet with vpn, I got a message that I can not be connect with… What is the actual cause of it? Please reply me.

Flood and Flood's wife
Posted

Hello @williamsongrand,

Welcome!

  • When Kaspersky Internet Security was installed was Kaspersky Secure Connection-VPN also installed?
  • Is the “cannot be connected” msg coming from Nord or KIS?

Please let us know?

Thank you🙏

Flood🐳

Posted

Please tell the error code or send the screen shot so that we can better guide you.

williamsongrand
Posted

 

Hello @williamsongrand,

Welcome!

  • When Kaspersky Internet Security was installed was Kaspersky Secure Connection-VPN also installed?
  • Is the “cannot be connected” msg coming from Nord or KIS?

Please let us know?

Thank you🙏

Flood🐳

The error comes from Nord

Posted

Why using NordVPN?

I am using PureVPN on my all devices in Home and never got any error.

Posted

Ofcourse you can use whatever vpn app.

williamsongrand
Posted

Ofcourse you can use whatever vpn app.

What do you think, may i need to switch the vpn service?

Posted

Ofcourse you can use whatever vpn app.

What do you think, may i need to switch the vpn service?

Yes if you are having  a problem then i would suggest you to do so. PureVPN is now offering 7 day trial at 0.99$ I think this is the best for you. Check if that suits you.

Posted

@williamsongrand 
NordVPN is pretty good one of best… I use Kaspersky secure connection premium and also i have Betternet premium.

Choice is yours.

@MikeKane please no suggestion.

Posted

I had a similar issue but then I tried purevpn and it worked like a blaze! Their crazy $0.99 trial version is best if you want to start out with it. 

  • Solution
Flood and Flood's wife
Posted

The error comes from Nord

Hello @williamsongrand,

Thank you for replying👌

  1. May we have an image of the Nord error please? 
  2. When KIS was installed was Kaspersky Secure Connection-VPN also installed and is it possibly active/enabled? 
  3. Check KIS application, does Nord have a trusted/allowed application status? see my image, it shows Kaspersky Secure Connection, yours should show Nord

 

 

Please let us know?

Thank you🙏

Flood🐳

williamsongrand
Posted

The error comes from Nord

Hello @williamsongrand,

Thank you for replying👌

  1. May we have an image of the Nord error please? 
  2. When KIS was installed was Kaspersky Secure Connection-VPN also installed and is it possibly active/enabled? 
  3. Check KIS application, does Nord have a trusted/allowed application status? see my image, it shows Kaspersky Secure Connection, yours should show Nord

 

 

Please let us know?

Thank you🙏

Flood🐳

My kaspersky Secure Connection VPN is active, now I think no need to use another vpn. Thank you

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