Jump to content

vonetframeHelp.dll detected as Heur:Trojan.Win64.Burden.gen and deleted every start.


Recommended Posts

Posted

Very time i start my pc. kaspersky detects this file vonetframeHelp.dll as trojan and deletes it. 

The report says like this..

Result description :    Deleted
Type :    Trojan
Name :    HEUR:Trojan.Win64.Burden.gen
Precision :    Heuristic Analysis
Threat level :    High
Object type :    File
Object name :    vonetframeHelp.dll
Object path :    C:\Windows\System32
MD5 :    A32DEE3755EA0F3576E8AF9B0B9821EC

Why its recurring every time when i start my pc? Why not delete it permanently.?

thanks

Posted

Welcome. For this issue, Tech Support will need logs. Please contact Tech Support, link is located near top of this web page.

Posted

Hello,

Could you kindly provide the sample via pm? If convience, Could you provide the Microsoft Autoruns log to here.

https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

File-->Save...

Regards.

attaching autoruns log


Hello,

There are the files you need search:

C:\windows\system32\drivers\vonetframe.sys

C:\Windows\System32\vonetframeHelp.dll

Please copy them to your desktop and zip them before you upload them to any online file share site and PM me to download.

Regards.

  • 2 weeks later...
Posted

I´ve experienced the same question. What can I do?

Posted

Welcome. Please contact Tech Support, link is located near top of this web page.

Guest
This topic is now closed to further replies.


×
×
  • Create New...