Virus exe,Rar, pif,scr, shortcut & autorun.inf(Help me) [MOVED]

[Maulana]

I have a Server Nas Synology and the server get Virus exe,Rar, pif,scr, shortcut & autorun.inf and Kaspersky cant deleted or heal or clean.

 

please Help me 

Thanks

Maulana

[Maulana]

I have a Server Nas Synology and the server get Virus exe,Rar, pif,scr, shortcut & autorun.inf and Kaspersky cant deleted or heal or clean.

 

please Help me 

Thanks

Maulana

[Berny]

@Maulana Welcome. Can you please provide a screenshot from the Kaspersky detection.

[richbuff]

Welcome. 

Please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request: 

a. Description of the issue.
b. Screenshot, as needed.
c. GSI

[Maulana]

Dear Richbuff,

 

Thanks a lot of my friend, i will do your instruction