v21.15 KLAPR password removal tool not working? Edit the batch file manually...

[cyclic-redundancy]

As of this posting, the Kaspersky's "KLAPR" password removal tool only supports up to version 21.14.  To get it to run properly, do the following:

1) Unzip the KLAPR.zip archive downloaded from the Kaspersky website

2) Using Notepad, open KLAPR.bat

3) Scroll down to the line "REM FIND THE PRODUCT:"

4) If you are running on a 64-bit system (the majority of folks these days), you will want to edit the 1st and 2nd lines right below "REM AVP21MR14_x64".  For 32-bit edit the 1st and 2nd lines below "REM AVP21MR14_x86" instead.

5) Change the version number in the first line (the "set PRODUCT" line) to 21.15

6) Change the version number in the second line (the "set KEY_NAME" line) to 21.15

7) Reboot into Windows Safe Mode and run the batch file

 

I've reported this issue, but in case someone is struggling to remove a forgotten configuration / uninstall password, hopefully this post will be of help.