Using security center without internet on endpoints

[Mr.Tarek]

Hello 

I have kaspersky security center installed on a pc that has internet access but all the endpoints don't.

how should i arrange the settings so the security center download all the updates and share it ?

 

also how can i change the name of a kaspersky security center ? changed the pc name but it was not automatically updated

thank you

[Mr.Tarek]

  On 4/7/2023 at 2:00 PM, Mr.Tarek said:

Hello 

I have kaspersky security center installed on a pc that has internet access but all the endpoints don't.

how should i arrange the settings so the security center download all the updates and share it ?

 

also how can i change the name of a kaspersky security center ? changed the pc name but it was not automatically updated

thank you

Expand  

Per Example KSN is not working on clients : KSN servers unavailable 

[Mr.Tarek]

any body home ?!!

[ElvinE5]

Good day

Let's go in order...

  On 4/7/2023 at 2:00 PM, Mr.Tarek said:

also how can i change the name of a kaspersky security center ? changed the pc name but it was not automatically updated

Expand  

Here you need in more detail what and for what purposes you want to rename ... if you need to change the connection address for end devices, then simply renaming the KSC server is not enough ...

 

  On 4/7/2023 at 2:00 PM, Mr.Tarek said:

how should i arrange the settings so the security center download all the updates and share it ?

Expand  

to receive updates for clients, we first need to create (if it was not created automatically during deployment) and configure the task of downloading updates to the center storage

  Reveal hidden contents

the second is to create and set up a task to update clients directly... if you use several different solutions (like in my picture) you have to create tasks for them separately too.

  Reveal hidden contents

 

  On 4/7/2023 at 2:48 PM, Mr.Tarek said:

Per Example KSN is not working on clients : KSN servers unavailable 

Expand  

here you need to do a few things

1. check that KSN is available on the KSC server

  Reveal hidden contents

2. 2. Is the KSN proxy enabled on the KSC side, and are ports available for connecting ...

  Reveal hidden contents

3. Check and accept (if you have not already done so) the license agreement in the policy for clients, and that KSC acts as a proxy for KSN clients, you can additionally allow the client to go to KSN themselves if they have Internet access.

Do not forget to close the "locks" - so that these parameters are transmitted with the policy to the end devices (otherwise the parameter will be considered optional)

  Reveal hidden contents

 

  On 4/9/2023 at 9:15 PM, Mr.Tarek said:

any body home ?!!

Expand  

yes sometimes ?

I would like to clarify that on this forum, the same ordinary users of the products as you are mainly communicating, and they will also help to sort out the operation of the product and some problems ... although representatives of the laboratory itself are also immediately present. If you need technical support from laboratory specialists, you need to go to a separate customer self-service portal.

https://companyaccount.kaspersky.com/account/login

you can register using your license keys and submit a support request on behalf of the company.

[Mr.Tarek]

  On 4/10/2023 at 4:03 AM, ElvinE5 said:

Good day

Let's go in order...

Here you need in more detail what and for what purposes you want to rename ... if you need to change the connection address for end devices, then simply renaming the KSC server is not enough ...

 

to receive updates for clients, we first need to create (if it was not created automatically during deployment) and configure the task of downloading updates to the center storage

  Reveal hidden contents

the second is to create and set up a task to update clients directly... if you use several different solutions (like in my picture) you have to create tasks for them separately too.

  Reveal hidden contents

 

here you need to do a few things

1. check that KSN is available on the KSC server

  Reveal hidden contents

2. 2. Is the KSN proxy enabled on the KSC side, and are ports available for connecting ...

  Reveal hidden contents

3. Check and accept (if you have not already done so) the license agreement in the policy for clients, and that KSC acts as a proxy for KSN clients, you can additionally allow the client to go to KSN themselves if they have Internet access.

Do not forget to close the "locks" - so that these parameters are transmitted with the policy to the end devices (otherwise the parameter will be considered optional)

  Reveal hidden contents

 

yes sometimes ?

I would like to clarify that on this forum, the same ordinary users of the products as you are mainly communicating, and they will also help to sort out the operation of the product and some problems ... although representatives of the laboratory itself are also immediately present. If you need technical support from laboratory specialists, you need to go to a separate customer self-service portal.

https://companyaccount.kaspersky.com/account/login

you can register using your license keys and submit a support request on behalf of the company.

Expand  

Thank you , all this was already done before but the issue persists 

I believe my installation is buggy , per example during remote installation , the task is stuck at 50% after the network agent is installed 

 

i already opened a ticket